Team Leader

FashionUnited; Denmark; Remote; DKK 210,000 - 290,000; Full time

Job summary

Superdry in Denmark is seeking a Team Leader to manage daily store operations, coach frontline staff and ensure an outstanding customer experience. You will be a driving force behind delivering the ultimate Superdry experience while maintaining brand standards and store appearance.

As a key leader you will develop product knowledge, support management in achieving targets, and contribute to a positive, energetic store culture that reflects the Superdry brand ethos.

Qualifications

• Retail experience with customer-focused mindset.
• Ability to motivate and support team.
• Strong attention to detail and store presentation.

Responsibilities

• Supervise the team and maintain store standards.
• Motivate teammates to deliver excellent service.
• Help exceed store targets and drive customer experience.
• Develop product knowledge and understanding of the business.
• Embrace the store culture and be a positive presence.

Job description

Our Team Leaders are senior managers in the making.

An expert in all areas of the store, you will be upbeat in everything that you do and motivate those around you to do the same. You will be stepping up to lead the team, be utterly relied on by management to smash store targets and be the drive behind our customers getting the ultimate Superdry experience.

Most of all, you will love having a good time and being yourself every day.

You Will

• Supervise the team
• Support and motivate your teammates to deliver amazing levels of service
• Exceed expectations at every opportunity
• Make customers feel amazing and deliver the ultimate Superdry experience
• Take pride in store appearance and embrace the Superdry store look
• Endlessly develop your product knowledge and understanding of the business
• Embrace the Superdry culture
• Be yourself

You Are

• A team player
• Passionate about our brand
• Experienced in retail and ready to step up
• Confident, genuine and can be yourself
• Supportive of those around you
• Always making decisions thinking about what’s best for our customers
• Relentless and ambitious to exceed expectations
• Motivated with excellent attention to detail
• Bringing fresh ideas to the table but are realistic in what is achievable