Assistant Store Manager

JD Sports Germany & Austria; Aarhus; On-site; DKK 260,000 - 380,000; Full time

Benefits offered by this job

Discretionary Bonus Scheme

Staff Discount

Pension Scheme

Personal development opportunities

Job summary

JD Sports Germany & Austria in Aarhus is seeking a Store Supervisor who will assist the Store Manager in day-to-day operations, taking ownership of key duties and helping to achieve store KPIs.

You will lead and train a team, support recruitment and inductions, monitor the store dashboard, ensure accurate pricing and presentation, and drive exceptional customer service on the shop floor.

Qualifications

• Experience in leading and motivating a team.
• Strong verbal and written communication skills.
• IT skills – Microsoft Outlook, Word and Excel.

Responsibilities

• Assist Store Manager in day-to-day running of the store.
• Take ownership of duties and help achieve KPIs.
• Support recruitment, inductions and staff training.

Skills

Team leadership

Communication skills

IT skills

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Role Overview

In this role, you will assist the Store Manager in the day to day running of the store. Taking ownership of a number of duties while making sure that the stores KPIs are achieved.

Employees

• Train and making career plans together with the store manager for internal employees and promote progression within the group.
• Assist with store recruitment, new starter inductions, and staff training.
• Ensure and analyzing the store's dashboard to achieve targets and KPI and, where possible, exceeded.
• Supervisory help is always available on the sales floor, selling personally where necessary.
• The staffing structure in the branch allows adequate floor coverage at all times taking into account normal peaks and troughs in the sales pattern.

Customer Service

• Motivate and train the team to ensure that customers are given courteous, considerate and responsible advice.
• Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly , courteously and objectively.
• Support the Team in making the customers encouraged to return as a result of courteous and competent service.
• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Ensure that all merchandise is correctly priced, price amendments are actioned and all POS is correctly displayed.
• Keep stock on display clean and presentable at all times.

Skills/Experience/Knowledge Needed

• Experience in leading and motivating a team
• Strong verbal and written communication skills.
• IT skills – Microsoft Outlook, Word and Excel. We know our employees puts a great effort into to making JD Sports the success it is today and in turn, we offer them some amazing benefits:
• Discretionary Bonus Scheme
• Staff Discount On JD Group and other brands within the organisation
• Pension Scheme
• Personal development opportunities to learn and develop at work.