Team Lead, Customer Support & Global Logistics

ApplyMint; Denmark; On-site; DKK 580,000 - 800,000; Full time

Job summary

Novo Nordisk Pharmatech A/S in Køge, Denmark, seeks a Team Leader to manage a 5-person Customer Support team, setting direction for order handling and customer contact. You will collaborate with Sales, Marketing, Warehouse and QA to keep systems updated and ensure smooth daily order flow.

The role requires a Bachelor’s or MSc, at least 3 years in leadership, and fluency in English and Danish. You will lead by example, drive growth, negotiate with freight forwarders, and ensure accurate

Qualifications

• Leadership experience of 3+ years.
• Fluency in English and Danish.
• Experience in Freight Forwarding and International Transport and Logistics is desirable.

Responsibilities

• Developing strategy, optimizing, digitalizing, and contributing to growth.
• Selection of and negotiation with freight forwarders.
• Securing contracted freight forwarders and coverage.
• Driving customer satisfaction and supporting growth as the main contact for customers.
• Arranging dispatch of orders and ensuring correct transport documentation.

Skills

Team leadership

Communication

Stakeholder management

English fluency

Danish fluency

Education

Bachelor’s degree

MSc

HD or similar

Job description

Novo Nordisk Pharmatech A/S in Køge, Denmark, seeks a Team Leader to manage a 5-person Customer Support team, setting direction for order handling and customer contact. You will collaborate with Sales, Marketing, Warehouse and QA to keep systems updated and ensure smooth daily order flow.

The role requires a Bachelor’s or MSc, at least 3 years in leadership, and fluency in English and Danish. You will lead by example, drive growth, negotiate with freight forwarders, and ensure accurate