Supervisor

JD Sports Germany & Austria

Denmark

On-site

DKK 250,000 - 340,000

Full time

15 hours ago

Be an early applicant

Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Benefits offered by this job

Staff Discount

Pension Scheme

Personal development

Job summary

JD Sports Germany & Austria seeks a Store Supervisor to lead a team and ensure outstanding customer experience in-store. You will help maximize profitability, oversee service standards, and train new team members, while supporting management with administrative tasks.

Ideal candidates will be strong communicators, team players, and confident sellers who can drive results in a fast-paced retail environment.

Qualifications

Experience leading a team in a retail environment.
Strong communication and customer-service focus.
Ability to motivate colleagues and drive sales.

Responsibilities

Lead by example and keep customers at the center of service.
Assist in maximizing store profitability and sales targets.
Uphold store standards and train new team members.
Support senior management with administrative duties.
Deputise for staff and help in other duties as required.

Skills

Communication

Leadership

Teamwork

Selling skills

Job description

Are you our new Team member? Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible? Do you have experience being a team leader and loves motivating colleagues?

Role Overview

Being a Supervisor of Team JD you will be responsible for ensuring our customers receive the best possible service by the team. You will assist in maximizing store profitability by exceeding your sales targets and utilizing the in-store devices, while contributing to a successful store team. You will assist the Senior Management with upholding store standards and guidelines, training new team members and support in administrative duties.

Customer Service

Always be a team player and lead by example with the customers in focus.
To maintain and improve the level of customer service.
To acknowledge customers and maintain a consistent awareness of the customers need for attention.
To select the appropriate stock for the customer and direct to or bring alternatives as applicable.
To make the customer aware of new stock or of stock that he/she may require in the future.
To ensure that the standard of service given encourages the customer to return soon.
Ensure that the customers are given courteous, considerate and responsible service.

Sales

To attend to and sell to as many customers as possible.
To deal with and sell to more than one customer at a time as circumstances require and Support the team to make sure all customers are attended to.
To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
To ensure any up to date promotion and presentation of stock is carried out as directed.
To call for and accept assistance, as we believe in teamwork.
To use all selling skills effectively, including the introduction of accessories.

Visual Merchandising

Assist in maintaining standards on the shop floor.
Keep stock clean and presentable at all times.
Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
Ensure that product is priced correctly.
Keep all displays up to date.

General

To comply with all the company rules and regulations and to work within the company policies and procedures.
To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
To assist in the unloading and reception of deliveries and move, condense or shelve stock as required.
To deputise for other staff, work within departments, or carry out other duties as required.

Additional Duties