Sales Assistant

JD Sports Germany & Austria

København

On-site

DKK 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Staff discount on JD Group brands

Pension scheme

Personal development opportunities

Job summary

JD Sports Copenhagen Fields is seeking friendly staff to deliver exceptional customer service in a fast-paced streetwear store.

You will help customers find the right products, upsell accessories, keep stock neat, and work with the team to hit sales targets while maintaining a welcoming shop floor. The role offers staff discounts, a pension scheme and opportunities for personal development as you grow with the brand.

Qualifications

Confident and outgoing with a customer-first mindset.
Strong selling skills and a collaborative team player.

Responsibilities

Provide excellent customer service to maximize the store experience.
Assist customers, upsell accessories and guide stock selections.
Maintain store standards, ensure correct pricing and updated displays.
Support unloading deliveries and stock replenishment as needed.

Skills

Confident & Outgoing

Effective selling skills

Job description

Are you crazy about streetwear and sneakers like us? Who loves to work in a team and provide customers with the best customer experience possible?

If yes, keep reading as we are looking for new team members to our store in Fields, Copenhagen

Role Overview

Being part of Team JD you will be responsible for ensuring our customers receive the best possible service each time they visit your store. You will assist in maximising store profitability by exceeding your sales targets and utilising the in-store devices, while contributing to a successful store team.

Customer Service

Always be a team player with the customers in focus.
To maintain and improve the level of customer service.
To acknowledge customers and maintain a consistent awareness of the customers need for attention.
To select the appropriate stock for the customer and direct to or bring alternatives as
applicable.
To make the customer aware of new stock or of stock that he/she may require in the
future.
To ensure that the standard of service given encourages the customer to return soon.
Ensure that the customers are given courteous, considerate and responsible service.
To attend to and sell to as many customers as possible.
To deal with and sell to more than one customer at a time as circumstances require and work with the team to make sure all customers are attended to.
To become familiar with the layout of all stock presented and held in order to make the most of potential sales.
To ensure any up to date promotion and presentation of stock is carried out as directed.
To call for and accept assistance, as we believe in teamwork.
To use all selling skills effectively, including the introduction of accessories.
Assist in maintaining standards on the shop floor.
Keep stock clean and presentable at all times.
Replenish stock levels when needed, making sure the full size range is on the shop floor where possible.
Ensure that product is priced correctly.
Keep all displays up to date.

General

To comply with all the company rules and regulations and to work within the company policies and procedures.
To maintain your standard of appearance and dress in accordance with company policy and wear staff uniform where provided.
To assist in keeping stock areas, staff facilities, staff room etc clean, tidy and orderly.
To assist in the unloading and reception of deliveries and move, condense or shelve
stock as required.
To deputise for other staff, work within departments, or carry out other duties as
required.

Skills, Experience & knowledge needed