Student Customer Success Assistant (Part-Time)

APM Terminals; Svendborg Kommune; On-site; DKK 179,088 - 206,640; Part time

Job summary

Maersk Training is seeking a Student Assistant in Customer Success to support daily operations across customer service, course coordination, and admin tasks. The role offers 10–20 hours per week with flexible scheduling and a minimum two hours every Friday before 15:00.

You will work with an international team, interacting with customers and partners globally. You will gain experience in a dynamic environment, developing communication, coordination, and administrative skills in a multinational

Qualifications

• Outgoing, reliable, and service-minded with a keen eye for detail.
• Professional, organized, and able to thrive in a fast-paced environment.
• Recent gymnasium graduate, available to work with us for a minimum of 12 months.
• Passionate, proactive, and driven with a positive can-do attitude.
• Perform well under pressure.
• Strong communication skills.
• Self-motivated and able to work independently.
• Social, collaborative, and a good team player.
• Flexible.
• Comfortable communicating mostly in English, both in writing and speaking.
• Familiar with the MS-Office package.

Responsibilities

• Delivering excellent customer experience, both in person and through phone and email communication.
• Managing various practical tasks in our reception area.
• Coordinating and booking participants for training courses and hotel accommodation.
• Collaborating with course administration and customer service teams on a global level.
• Supporting the business with a variety of ad hoc administrative tasks.

Skills

Communication skills

Team player

Self-motivated

Organized

Independent worker

Flexible

English fluency

MS Office

Customer service mindset

Attention to detail

Education

High school graduate

Tools

MS Office

Job description

Maersk Training is seeking a Student Assistant in Customer Success to support daily operations across customer service, course coordination, and admin tasks. The role offers 10–20 hours per week with flexible scheduling and a minimum two hours every Friday before 15:00.

You will work with an international team, interacting with customers and partners globally. You will gain experience in a dynamic environment, developing communication, coordination, and administrative skills in a multinational