Customer Success Student Assistant — Flexible 10–20h/wk

APM Terminals; Svendborg; On-site; DKK 165,312 - 247,968; Part time

Job summary

APM Terminals Denmark is looking for a Student Assistant in Customer Success to support daily operations across customer service, course coordination, and a variety of administrative tasks. The role offers flexible working hours of 10–20 hours per week with Friday blocks before 15:00.

Join a competent, international team and interact with national and international customers and partners. The position is ideal for a recent graduate who is proactive, organized, and eager to learn in a dynamic

Qualifications

• Outgoing, reliable, and service-minded with a keen eye for detail.
• Professional, organized, and able to thrive in a sometimes high-paced environment.
• Recent gymnasium graduate, available to work with us for a minimum of 12 months.
• Passionate, proactive, and driven with a positive can-do attitude.
• Perform well under pressure.
• Strong communication skills.
• Self-motivated and able to work independently.
• Social, collaborative, and a good team player.
• Flexible.
• Comfortable communicating mostly in English, both in writing and speaking.
• Familiar with the MS-Office package.

Responsibilities

• Delivering excellent customer experience, both in person and through phone and email communication.
• Managing various practical tasks in our reception area.
• Coordinating and booking participants for training courses and hotel accommodation.
• Collaborating with course administration and customer service teams on a global level.
• Supporting the business with a variety of ad hoc administrative tasks.

Skills

Strong communication skills

Self-motivated

Flexible

Social, collaborative, team player

MS Office familiarity

English proficiency

Education

Recent gymnasium graduate

Tools

MS Office

Job description

APM Terminals Denmark is looking for a Student Assistant in Customer Success to support daily operations across customer service, course coordination, and a variety of administrative tasks. The role offers flexible working hours of 10–20 hours per week with Friday blocks before 15:00.

Join a competent, international team and interact with national and international customers and partners. The position is ideal for a recent graduate who is proactive, organized, and eager to learn in a dynamic