Student Assistant - Customer Service

Interacoustics A/S; Middelfart Kommune; On-site; DKK 165,000 - 220,000; Part time

Job summary

Diatec A/S, based at our Middelfart headquarters, is seeking a Student Assistant to join a dedicated team in customer service, administration, and marketing. You will contribute to repairs coordination, service task planning, and order handling while supporting marketing activities.

You should be pursuing a Bachelor's or Master's degree with 1–2 years remaining, be service-minded, detail-oriented, and fluent in Danish and English.

Qualifications

• Pursuing a Bachelor's or Master's degree with 1–2 years remaining
• Service-minded with a focus on customers
• Structured work style with high attention to detail
• Curious and eager to learn new systems and processes
• Strong communication in Danish and English, written and spoken
• Interest in administration, communication, and marketing
• Able to commit ~10–15 hours per week with exam-period flexibility

Responsibilities

• Coordinating and handling repairs with internal and external stakeholders
• Preparing and shipping equipment; planning and following up on service tasks
• Creating and closing service orders in our systems
• Providing customer support via phone and email
• Handling administrative tasks and ad hoc assignments
• Contributing to marketing activities, including LinkedIn posts and newsletters
• Assisting with internal activities and events

Skills

Customer service

Administrative tasks

Marketing

Communication

Education

Bachelor's/Master's degree in progress

Job description

Join Diatec A/S

At Diatec, we work with the sales, service, and support of advanced audiological and diagnostic solutions for hospitals, clinics, and hearing care centers across Denmark.

We are part of Interacoustics' global network and are based at our headquarters in Middelfart.

We are looking for a Student Assistant who would like to join a dedicated team and gain hands-on experience in customer service, administrative tasks, and marketing.

Your Responsibilities

• Coordinating and handling repairs in collaboration with internal and external stakeholders
• Preparing and shipping equipmentPlanning and following up on service tasks
• Creating and closing service orders in our systems
• Providing customer support via phone and email
• Handling administrative tasks and ad hoc assignments across the organization
• Contributing to marketing activities, including LinkedIn posts and newsletters
• Assisting with internal activities and events

We Imagine That You

• Are currently pursuing a Bachelor's or Master's degree and have at least 1-2 years remaining in your studies
• Are service-minded and enjoy working with customers
• Work in a structured manner and have strong attention to detail
• Are curious and eager to learn new systems and processes
• Can work both independently and as part of a team
• Have strong communication skills in both Danish and English, written and spoken
• Have an interest in administration, communication, and marketing
• Can work approximately 10-15 hours per week, with flexibility around exam periods

We offer

• A flexible student job where working hours can be adapted to your studies
• A diverse role with administrative, service-related, and marketing tasks
• An informal and supportive work environment
• The opportunity to build valuable professional experience alongside your studies
• Professional and personal development in an international organization
• Great colleagues and a workplace focused on collaboration and well-being

About Diatec A/S

Diatec A/S is a Danish sales and service company specializing in advanced audiology and balance products.

We are part of Demant's global network and are based at our headquarters in Middelfart.Driven by innovation, quality, and a strong focus on customer service, we work every day to help our customers with solutions that make a difference.

Location: Middelfart

Working hours: 10-15 hours per week

Employment type: Student Assistant Position

We value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality.