Store Manager: Lead Team, Elevate Guest Experience

& Other Stories; København; On-site; DKK 480,000 - 600,000; Full time

Benefits offered by this job

Staff discount 25%

PFA Pension and Health Insurance

Education & Open Dialogues

Company agreements

Celebrations and Traditions

Job summary

& OTHER STORIES in Copenhagen seeks a Store Manager to own the store's performance, drive exceptional customer experiences and lead a dynamic team to deliver outstanding service and profitability.

You will balance front-of-house energy with behind-the-scenes operations, guiding recruitment, training, and development while upholding high standards and a customer-first culture. This is a full-time role with diverse benefits and growth opportunities.

Qualifications

• Customer-focused with a track record in retail making data-driven decisions to improve performance
• Strong commercial awareness and ability to align objectives with customer needs
• Proven ability to lead and develop teams in fast-paced retail environments

Responsibilities

• Drive exceptional customer service by guiding the store team to deliver personalized styling and memorable in-store experiences
• Interpret sales data to drive store performance and own commercial success
• Inspire and lead managers, visual merchandisers, and sales advisors to exceed service and operational standards
• Manage recruitment, onboarding, and training for all staff
• Identify high-potential individuals and create development plans for career growth
• Oversee store operations, including compliance and visual merchandising, to ensure efficiency and standards
• Foster a positive, inclusive and motivating work environment

Skills

Customer focus

Business acumen

Team leadership

Job description

& OTHER STORIES in Copenhagen seeks a Store Manager to own the store's performance, drive exceptional customer experiences and lead a dynamic team to deliver outstanding service and profitability.

You will balance front-of-house energy with behind-the-scenes operations, guiding recruitment, training, and development while upholding high standards and a customer-first culture. This is a full-time role with diverse benefits and growth opportunities.