Store Advisor, Copenhagen (Part-time)

On; København; On-site; DKK 165,000 - 248,000; Part time

Benefits offered by this job

Part-time opportunities available

Job summary

On København is seeking a Store Advisor to deliver exceptional customer service and drive sales in our retail store. You will greet customers, guide their shopping journey, maintain stock, and execute visual merchandising plans to support store success.

You should have 1+ years in retail or customer service, with strong communication, organizational skills, and teamwork. Join a collaborative team committed to On's brand values and customer-first approach.

Qualifications

• 1+ years of experience in retail or customer service.
• Strong understanding of delivering customer service excellence and engaging customers.
• Organizational skills and attention to detail.
• Excellent communication and ability to provide constructive feedback to improve store processes.

Responsibilities

• Greet customers warmly and help them find products that meet their needs.
• Respond to customer inquiries and resolve issues to ensure a positive shopping experience.
• Offer product knowledge and recommendations to enhance customer satisfaction.
• Maintain understanding of store products and services.
• Support with restocking, organizing deliveries, and inventory management.
• Keep a clean, safe work environment and adhere to Health & Safety standards.
• Assist with updating displays and managing product flow.
• Collaborate with team to ensure a seamless customer experience.
• Participate in team meetings and training on store policies.

Skills

Customer service

Communication

Teamwork

Sales support

Job description

Team for Career Site

Retail (store team)

In short

** Part-time opportunities available **

In this role, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. As a Store Advisor, you will leverage your expertise to enhance the customer experience. Your responsibilities will include guiding customers through their shopping journey, maintaining optimal stock levels, executing visual merchandising plans, and contributing to the overall success of the store. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Your mission

• Greet customers warmly and assist them in finding products that meet their needs.
• Respond to customer inquiries and resolve issues effectively, ensuring a positive shopping experience.
• Offer product knowledge and recommendations to enhance customer satisfaction.
• Maintain a solid understanding of the products and services offered in the store.
• Share relevant product information with customers to assist them in making informed purchasing decisions.
• Assist with unpacking, back-stocking, and organizing deliveries to ensure inventory is efficiently managed.
• Help maintain a clean, organized, and safe work environment, adhering to Health & Safety (H&S) standards.
• Support daily operational tasks such as restocking shelves, updating displays, and managing product flow.
• Work closely with other team members to ensure a seamless customer experience.
• Participate in team meetings and training sessions to stay updated on store policies and procedures.
• Support colleagues by sharing knowledge and assisting with tasks as needed.
• Provide constructive feedback to store leadership on customer preferences, product performance, and operational processes.
• Contribute ideas for in-store events, community engagement, and other activities to boost customer interaction and store presence.
• Uphold the company’s values and brand philosophy in all interactions, both with customers and colleagues.

Embrace Company Values

The Team Spirit: Foster a collaborative and positive team environment.

The Positive Spirit: Demonstrate a strong commitment to providing exceptional customer service.

The Explorer Spirit: Embrace new ideas and initiatives to drive store success.

The Athlete Spirit: Uphold high standards of integrity and professionalism in all actions.

Your story

• You have 1+ years of relevant experience in retail or customer service.
• You have an understanding of customer service excellence, with the ability to engage customers, address their needs, and provide effective solutions.
• You possess organizational skills and attention to detail.
• Excellent communication skills and the ability to provide constructive feedback to improve store processes and customer service levels.

Meet the team

As a Store Advisor, you will be part of a dynamic and passionate team dedicated to delivering exceptional customer experiences and driving store success. You will work closely with fellow advisors to ensure our retail environment is welcoming, efficient, and aligned with our brand values. Together, you will collaborate to maintain high standards of visual merchandising, manage inventory effectively, and support each other’s growth and development. Your role will be instrumental in fostering a positive, team-oriented culture. Join our team and contribute to a supportive and innovative retail community.