Spare Parts Coordinator

Körber; Arden; On-site; DKK 420,000 - 540,000; Full time

Job summary

Körber is seeking a Spare Parts Coordinator to join our Customer Service team in Denmark. You will manage spare parts inquiries, quotations and orders with a structured, service-minded approach to ensure accuracy and timely delivery.

You will cooperate with procurement, planning, logistics and warehouse teams, using ERP systems and Danish/English communication to deliver excellent service and reliable order fulfillment.

Qualifications

• Experience in customer service, order processing or spare parts sales.
• Familiar with ERP systems and digital tools.
• Strong Danish and English communication across functions.

Responsibilities

• Handle spare parts inquiries, quotations and sales orders.
• Coordinate with procurement, planning, logistics and warehouse teams.
• Provide proactive updates on availability, lead times and order status.

Skills

Customer service

Order processing

Spare parts sales

Logistics

Tools

ERP systems

Job description

Why Should You Join Körber Supply Chain DK?

Are you passionate about customer service, coordination, and delivering results in an international environment? We are looking for a structured and service-minded Spare Parts Coordinator to join our Customer Service team. In this role, you will play a key part in ensuring the efficient handling of spare parts inquiries, quotations, and sales orders, contributing to an excellent customer experience through professional support, proactive communication, and reliable order execution.

As a Spare Parts Coordinator, you will be responsible for managing the spare parts process from initial customer inquiry through to final delivery. You will handle spare parts requests, prepare quotations, process sales orders, and proactively follow up with customers regarding availability, lead times, and order status. Working closely with procurement, planning, logistics, warehouse operations, and other internal stakeholders, you will help ensure smooth and timely order fulfillment while maintaining a high level of customer satisfaction.

To succeed in this role, you have experience within customer service, order processing, spare parts sales, logistics, or a similar operational function. You are comfortable working with ERP systems and digital tools and ideally have the ability to understand and work with technical product information. Strong communication skills in both Danish and English are important, as you will interact with customers and colleagues across different functions and locations.

As a person, you are service-oriented, structured, and proactive, with a strong sense of ownership and attention to detail. You are able to manage multiple priorities in a dynamic environment while maintaining a high level of quality and professionalism. You enjoy working collaboratively across departments, are solution-oriented in your approach, and take pride in delivering excellent service to both customers and colleagues.

We offer an exciting and varied position in a growing international company where you will become part of a dedicated and professional team. You will have the opportunity to work closely with customers and colleagues across the organization while contributing to continuous improvements, operational excellence, and the company's ongoing growth and success.

Benefits

We offer an exciting role in an international company in growth, where you will work with advanced technical solutions and be part of a strong professional environment characterized by collaboration and dedication. We offer a range of attractive employee benefits:

Security & Health: In addition to a competitive salary package, you will be enrolled in our mandatory pension scheme, which also includes both health insurance and dental insurance, as well as access to physiotherapy. You will also be part of our lunch program, where our canteen provides healthy and exciting meals every day.

Development: We continuously offer training and courses, as we believe that our success is built on satisfied and skilled employees. That’s why we focus on both personal and professional development to ensure continuous growth.

Social Events: We have a strong company culture that we invest heavily in maintaining and developing. This includes a wide range of events and an active employee association that organizes activities such as Friday bars, Christmas parties, an annual ski trip, cultural events, and much more!

Körber – Conquer Supply Chain Complexity

We value diversity and welcome all applicants, regardless of gender, nationality, ethnic or social background, religion/belief, disability, age, sexual orientation, identity, or any other protected status.

We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.

We are committed to providing an accessible working environment. Applications from people with a recognized disability under German law, including people with severe disabilities or equivalent status, are expressly welcome. We would appreciate it if you could voluntarily indicate this directly in your CV or cover letter so that we can support you as effectively as possible throughout the process. You can find out more about the work of our representative body for people with severe disabilities here. They are happy to answer any confidential questions you may have in advance.