Senior Specialist, Global Process Owner, O2C - Interim

FashionUnited; Denmark; On-site; DKK 60,000 - 80,000; Full time

Job summary

Pandora is seeking a Senior Specialist, Global Process Owner for an interim role to support their growth strategy in Denmark. The position involves overseeing operational processes and ensuring global alignment across systems. Candidates should have 3+ years in Process Management, experience with ERP implementations like Microsoft D365, and strong stakeholder management skills.

This role offers a unique opportunity to contribute to the digital transformation of one of the biggest jewellery brands globally while working in a diverse and ambitious environment.

Qualifications

• 3+ years of experience in Process Management or Project Management.
• Experience with system roll-outs (WMS, TMS, OMS, POS, ERP).
• Agile training, Scrum, Six Sigma, Lean, or Prince 2 is a plus.

Responsibilities

• Support operational business and align global processes.
• Gather requirements and conduct User Acceptance Testing.
• Manage hands-on work with designing and testing process changes.

Skills

Process Management

Project Management

Stakeholder Management

Communication

Problem-Solving

Education

Master's degree in Supply Chain Management or similar

Tools

Microsoft D365

Microsoft Dynamics AX

Microsoft Office (Excel, PowerPoint, Visio)

Job description

Senior Specialist, Global Process Owner, O2C - Interim

At Pandora, we are embarking on an exciting journey to create a new strong digital backbone for the biggest jewellery brand in the world. The business transformation will go on for some years and is foundational for the delivery of our Phoenix strategy. This is a great opportunity to develop your career, build new capabilities and contribute to the future growth of Pandora.

Do you want to help the Global Commercial Operations Development, Process Excellence team reach our strategic goals? And are you looking for a chance to become part of a global organisation characterised by inclusion, diversity and ambition?

Then look no further!

Business area responsibilities

To support Pandora’s growth strategy, Pandora is taking big steps to ensure the future tech foundation supports our business ambitions. This position is key in implementing best practice operational processes and ensuring global process alignment within all new system implementations across our value chain responsibility.

You will support the operational business by acting as the bridge between business and digital & tech, and you will gather an understanding of the Distribution & Wholesale value chain as well as the systems used such as WMS, OMS, POS, ERP. You will need to demonstrate a good level of self-awareness when dealing with others and build effective relationships with all members of the organisation.

Other key accountabilities

• ERP business area responsibilities and deliveries such as requirement gathering, test cases, user acceptance testing, go-live activities
• Manage hands‑on work with designing, testing and delivering changes to processes
• Contribute to stakeholder management, internal as well as external
• Carry out process documentation and audit global processes
• Prepare and facilitate workshops online and onsite around the world
• Perform reviews of processes and systems together with customers to understand problems and current challenges

Humble, hungry and people smart

To succeed in this role, you need to have a high personal drive, be a team player and be motivated to be part of the Process Excellence team. You need to understand business processes and systems and specifically have a cross value chain business understanding (between Manufacturing, Distribution and Retail). You need solid stakeholder management, communication and problem‑solving skills, and you need to be able to collaborate cross‑functionally. We imagine you have experience from a global organisation, possibly by living abroad, and ideally it is from a global Manufacturing or Distribution company. Furthermore, we hope you can demonstrate the following:

Qualifications

• 3+ years of experience working within Process Management, Project Management or the business side of system roll‑outs (WMS, TMS, OMS, POS, ERP)
• ERP experience preferably Microsoft D365, Dynamics AX or similar
• A masters degree within Supply Chain Management or similar
• Basic project management skills including workshop facilitation
• Medium/high level proficiency with Microsoft Office (Excel/Power Point/Visio)
• Agile training, Scrum, Six Sigma, Lean, Prince 2, AI is a plus

Global Career Band 5A

12 month Interim Contract

Did we get your attention?

If you see yourself in the position and would like to become a part of Pandoras future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.