Senior Business Analyst, Municipal Billing & AI

EG; Aarhus; Hybrid; DKK 550,000 - 660,000; Full time

Benefits offered by this job

Hybrid working

Flexible work hours

Health & well-being focus

Job summary

EG is seeking an experienced Business Analyst to help develop ØS Indsigt, our accounts receivable and debtor management solution used across the public and private sector. You will join a team advising municipalities and regions on how the ERP solution can improve their business processes.

You will contribute to testing, training, and implementing at new customers, while collaborating with colleagues to deliver valuable, user-centered improvements.

Qualifications

• Experience with municipal billing and collection.
• Knowledge of debt collection for public authorities.
• Interest in the technology behind the ØS Indsigt system.
• Ability to understand and work through complex issues.
• Experience using AI tools and strong interest in AI.
• Self-driven for finding tasks and learning new IT systems.
• Strong ability to prioritize your own tasks.
• Ability to build good relationships with customers and colleagues.
• Positive and curious personality.
• Fluent in Danish (spoken and written).
• Able to communicate clearly in English (written and spoken).

Responsibilities

• Prepare solution descriptions for new features.
• Test and document features.
• Implement ØS Indsigt at new customers.
• Train super users.
• Support customers' super-users.

Skills

Municipal billing

Debt collection for public authorities

AI tools

Self-driven

Task prioritization

Customer relations

Danish fluency

English communication

Ability to handle complex issues

Job description

EG is seeking an experienced Business Analyst to help develop ØS Indsigt, our accounts receivable and debtor management solution used across the public and private sector. You will join a team advising municipalities and regions on how the ERP solution can improve their business processes.

You will contribute to testing, training, and implementing at new customers, while collaborating with colleagues to deliver valuable, user-centered improvements.