Sales Engineer

Genetec; København; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Genetec is seeking a Sales Engineer for the Nordics who will work closely with the Sales team, Field Project Engineers, and Pre-Sales Engineers to position Genetec solutions. The role is based in or near Copenhagen, with travel 30-40% and proximity to an airport.

You will be the technical point of contact for customers and sales teams. Requirements include an engineering degree and 8+ years of customer-facing experience in security, plus pre-sales exposure.

Qualifications

• Engineering degree in electronics, computer science, electrical engineering or equivalent.
• At least 8 years' professional experience in roles with customers or partners, preferably in security.
• Initial pre-sales experience in IT or security company.
• Excellent oral presentation skills.
• Excellent analytical and incident resolution skills.
• Knowledge of the security market.
• Comfortable working in a multicultural/international environment.
• Experience as a security system installer/commissioner and as a system integrator.

Responsibilities

• Develop and maintain in-depth knowledge of Genetec's software and hardware products.
• Define solutions best suited to customer/partner requirements.
• Build and maintain relationships with stakeholders, customers and partners.
• Present high-level demonstrations of Genetec's product range.
• Provide technical support to sales teams in response to customer specs.
• Collaborate with technical support to ensure smooth pre- to post-sales transition.
• Participate in security trade shows, exhibitions and seminars.
• Write white papers and become a Genetec solutions expert.
• Provide technical feedback from the field to Product Management.
• Implement complex software solutions.
• Travel 30-40% of the time.

Skills

Customer focus

Analytical thinking

Oral communication

Problem solving

Team collaboration

Multicultural awareness

Influence and persuasion

Education

Engineering degree in electronics / computer science / electrical engineering

Tools

MCSE

CCNA

Job description

Genetec - Protect the everyday

We are a global Canadian company with a broad solutions portfolio that encompassessecurity, intelligence, and operations. We serve customers within a wide range of industries including transportation,education, and government. At Genetec we embrace opencommunication,creativity, andcontinuous learningto allow everyone to flourish in their own unique career paths.

Our network, of over2300people globally, is made up ofdiverseindividuals who arepassionateabout their work and open to trying new ideas. We prioritize thesuccessandwell-beingof our employees.

Job description:

The Sales Engineer Nordics works in close collaboration with various teams, in particular the Sales team, Field Project Engineers, Pre-Sales Engineers, Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams.

The position is available to candidates, preferably in Copenhaguen or wider Danish cities but close to an airport.

Roles and responsibilities:

• Develop and maintain an in-depth knowledge of Genetec's software and hardware products.
• Define the solutions best suited to the requirements of our customers and partners.
• Develop and maintain excellent relationships with all stakeholders, customers and partners.
• Present high-level demonstrations of our entire product range.
• Provide technical support to sales teams in response to customer specifications.
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions.
• Participate in specialized security trade shows, exhibitions and seminars.
• Write white papers and become a true expert on Genetec solutions.
• Provide technical feedback from the field to upstream Product Management teams.
• Implement complex software solutions.
• Travel 30-40% of the time.

Qualifications:

• Engineering degree in electronics, computer science, electrical engineering or equivalent.
• At least 8 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field.
• Initial experience in a pre-sales role in an innovative IT or security company.
• Excellent oral presentation skills.
• Excellent analytical and incident resolution skills.
• Knowledge of the security market.
• Comfortable working in a multicultural and international environment.
• Experience in the security field in the local region.
• Experience as a security system installer or commissioner and as a system integrator.

Key skills:

• Customer orientation, commercial and interpersonal skills.
• Analytical and complex problem-solving skills.
• Work organization within project deadlines.
• Positive attitude.
• Sense of innovation.
• Follow-through on objectives.
• Oral and writing skills.
• Conviction and Influence.

Knowledge:

• Physical security solutions, video and access control systems.
• IP network systems and protocols.
• Windows Operating Systems.
• PC configuration.
• MCSE and/or CCNA certification.
• Oral presentation techniques.
• Problem analysis and incident resolution.
• Security market.

Professional level of Danish and English are important.

An additional language is an asset (Finnish, Swedish, Norwegian)

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.