Sales Engineer

Genetec; Denmark; On-site; DKK 60,000 - 80,000; Full time

Benefits offered by this job

Diversity and inclusion initiatives

Professional development opportunities

Job summary

A global technology firm seeks a Sales Engineer for the Nordic region. This role involves collaborating with sales teams to promote innovative security solutions. Candidates should have an engineering degree, 8+ years of customer-facing experience in technology, and excellent communication skills in Danish and English. You will maintain customer relationships, provide technical support, and develop product knowledge. Travel is required 30-40% of the time. A welcoming, diverse environment is promised.

Qualifications

• At least 8 years of professional experience in customer-facing roles.
• Initial experience in a pre-sales role, preferably in IT/security.
• Professional level of Danish and English; additional language is a plus.

Responsibilities

• Develop in-depth knowledge of products and solutions.
• Define suitable solutions for customer requirements.
• Maintain relationships with stakeholders.
• Provide technical support to sales teams.
• Write white papers on solutions.

Skills

Customer orientation

Analytical skills

Interpersonal skills

Commercial skills

Problem-solving skills

Communication skills

Education

Engineering degree in electronics, computer science, or electrical engineering

Tools

IP network systems

Windows Operating Systems

MCSE certification

CCNA certification

Job description

We are a global Canadian company with a broad solutions portfolio that encompasses security, intelligence, and operations. We serve customers within a wide range of industries including transportation, education, and government. At Genetec we embrace open communication, creativity, and continuous learning to allow everyone to flourish in their own unique career paths. Our network, of over 2300 people globally, is made up of diverse individuals who are passionate about their work and open to trying new ideas. We prioritize the success and well-being of our employees.

Job description

The Sales Engineer Nordics works in close collaboration with various teams, in particular the Sales team, Field Project Engineers, Pre-Sales Engineers, and Sales Networks, to position Genetec's solutions and products. They are the technical point of contact for customers and Sales teams. The position is available to candidates preferably in Copenhagen or wider Danish cities but close to an airport.

Roles and responsibilities

• Develop and maintain an in-depth knowledge of Genetec's software and hardware products
• Define the solutions best suited to the requirements of our customers and partners
• Develop and maintain excellent relationships with all stakeholders, customers and partners
• Present high-level demonstrations of our entire product range
• Provide technical support to sales teams in response to customer specifications
• Work closely with the technical support team to ensure a seamless transition between the pre-sales and post-sales teams, and the successful implementation of our solutions
• Participate in specialized security trade shows, exhibitions and seminars
• Write white papers and become a true expert on Genetec solutions
• Provide technical feedback from the field to upstream Product Management teams
• Implement complex software solutionsTravel 30-40% of the time

Qualifications

• Engineering degree in electronics, computer science, electrical engineering or equivalent
• At least 8 years' professional experience in roles requiring regular exchanges with customers or partners, if possible in a technological environment with links to the security field
• Initial experience in a pre-sales role in an innovative IT or security company
• Excellent oral presentation skills
• Excellent analytical and incident resolution skills
• Knowledge of the security market
• Comfortable working in a multicultural and international environment
• Experience in the security field in the local region
• Experience as a security system installer or commissioner and as a system integrator

Key skills

• Customer orientation, commercial and interpersonal skills
• Analytical and complex problem-solving skills
• Work organization within project deadlines
• Positive attitude
• Sense of innovation
• Follow-through on objectives
• Oral and writing skills
• Conviction and Influence

Knowledge

• Physical security solutions, video and access control systems
• IP network systems and protocols
• Windows Operating Systems
• PC configuration
• MCSE and/or CCNA certification
• Oral presentation techniques
• Problem analysis and incident resolution
• Security market

Professional level of Danish and English are important. An additional language is an asset (Finnish, Swedish, Norwegian).

Genetec is an equal opportunity employer, we strive for diversity and inclusion through our recruitment approach as well as the training and professional development we provide. We partner with external associations and implement internal initiatives to provide a welcoming work environment for employees from all backgrounds.