Sales Coordinator, Falcom, GN Group

GN Group; Ballerup; On-site; DKK 320,000 - 420,000; Full time

Job summary

FalCom, part of the GN Group, is seeking a Sales Coordinator to bridge Sales, Operations and R&D with a clear focus on owning the commercial data foundation. You will ensure system data is captured correctly, continuously updated, and structured consistently across systems to inform forecasting and decision-making.

The role involves maintaining master data for quotes and orders, supporting sales, and coordinating with Operations and R&D to align on data needs and test equipment during

Qualifications

• Several years of experience in a support or project coordination role.
• Ability to navigate the organization under pressure and maintain data accuracy.
• Enjoy working with data and systems and take pride in reporting and analysis.
• Working in a technical/engineering led environment is a plus.
• Ownership of CRM and sales tools, plus basic reporting and dashboards.
• Must be fluent in English, both spoken and written.

Responsibilities

• Maintain system records: update and validate sales data in CRM/ERP systems.
• Enter and maintain opportunities in CRM and manage master data for quotes and orders.
• Manage master data flows across price lists, payments, and order confirmations; support logistics and incoterms.
• Support Sales with quotes, sales reports, and other materials for meetings.
• Coordinate with Operations on PO acceptance, shipments and timelines.
• Collaborate with R&D and Product Management on test equipment in qualification and user trials.

Skills

CRM data management

Data quality

Excel / Power BI

D365 ERP

Sales coordination

English proficiency

Tools

HighStage CRM

Microsoft D365

Power BI

Excel

Job description

At FalCom, we build tactical communication solutions for moments when clarity truly matters. As part of the GN Group, we sit at the intersection of advanced technology, real‑world operational needs, and high‑stakes defense environments. At FalCom, we are driven by a singular mission: To Empower Those Who Protect Us. We accomplish this by designing and delivering cutting‑edge communication and hearing protection systems that are tailored to the unique needs of our defense and law enforcement customers. We are scaling up – and with scaling comes opportunity.

We are now looking for a Sales Coordinator who is keen sitting at the intersection between Sales, Operations and R&D with a clear focus on taking ownership for the commercial data foundation. If you thrive on ensuring that system data is captured correctly, continuously updated, structured consistently across systems, as well as insightful and actionable, and you enjoy seeing how data quality directly impacts business performance, forecasting and decision‑making, this could be the right next step for you.

The Team you will be part of: You will join our Program Management team based at our HQ in Ballerup and report to FalCom’s Head of Program Management. This is an insightful, international, and collaborative team with a results‑driven mindset.

In this newly created role, you will play a key role in bringing together various parts of the sales process and its underlying commercial data foundation. You will be responsible for managing the flow of data and insights between sales, customers, and other departments withing the organization by contributing significantly to the operational efficiency of the commercial organization – helping maintain the smooth operations of sales and forecasting activities. Your contribution is appreciated, and you will be:

• Maintaining system records: Updating and validating sales data to ensure high accuracy in the company’s systems like HighStage for CRM & PLM, Microsoft D365 for ERP and related tools
• Entering and maintaining opportunities in our CRM system and managing master data for quotes, work requests or other project related orders
• Managing master data: Maintaining data flows across systems related to price lists, payments, order confirmations as well as other support activities around logistics, customs and incoterms
• Supporting Sales with: Preparing quotes, sales reports, and other supporting materials for meetings where needed
• Coordinating with Operations: Aligning on purchase orders acceptance, shipments and delivery timelines
• Collaborating with R&D and Product Management: Aligning on the development and type of test & evaluation equipment needed in the qualification phase for user trial

To perform well in the role, we imagine that:

• Preferably you will bring a few years of experience from a support or project coordination role
• Navigating across the organization comes easy to you even under pressure or uncertainty
• You are motivated by working with data and systems and take pride in ensuring accuracy
• Working in a technical / engineering led organization doesn’t scare you but excites you
• You take ownership and see yourself being the go‑to person for the CRM system and sales tools, plus basic reporting and analysis in Excel or simple PowerBI dashboards
• Fully comfortable working in English, both spoken and written

Background check: Please note that all FalCom employees will be subject to a background check and must maintain a clean record throughout employment.

We are focused on an inclusive recruitment process. All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to the interview.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real‑life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.

The GN‑owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra. Professional collaboration: Jabra, BlueParrott, FalCom. Gaming, calls and media: SteelSeries, Jabra. Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.