Sales Coordinator, Falcom, GN Group

FalCom; Ballerup; On-site; DKK 350,000 - 520,000; Full time

Job summary

FalCom, part of GN Group, is scaling its Program Management team in Ballerup and seeks a Sales Coordinator to bridge Sales, Operations and R&D with ownership of the commercial data foundation.

You will maintain CRM and ERP data, enter opportunities, manage master data for quotes and orders, prepare reports, and collaborate with Operations, R&D and Product Management to align on data, tooling and processes.

Qualifications

• Preferably a few years of experience in a support or project coordination role.
• Able to navigate across the organization under pressure or uncertainty.
• Motivated by working with data and systems and ensuring accuracy.
• Experience in a technical/engineering led environment is a plus.
• Fully proficient in English, both spoken and written.
• Owns CRM and sales tools with basic reporting and Power BI dashboards.

Responsibilities

• Maintain system records: update and validate sales data across CRM/PLM and ERP tools.
• Enter and maintain opportunities in the CRM and manage master data for quotes and orders.
• Manage master data flows for price lists, payments, orders, logistics, and incoterms.
• Support Sales with quotes, sales reports, and presentation materials for meetings.
• Coordinate with Operations on POs, shipments and delivery timelines.
• Collaborate with R&D and Product Management on test equipment needs for user trials.

Skills

CRM systems

Sales coordination

Excel

Power BI

Data accuracy

Communication

Tools

HighStage CRM

Microsoft Dynamics 365 ERP

Power BI

Job description

At FalCom, we build tactical communication solutions for moments when clarity truly matters. As part of the GN Group, we sit at the intersection of advanced technology, real-world operational needs, and high‑stakes defense environments.

At FalCom, we are driven by a singular mission: To Empower Those Who Protect Us. We accomplish this by designing and delivering cutting‑edge communication and hearing protection systems that are tailored to the unique needs of our defense and law enforcement customers.

We are scaling up – and with scaling comes opportunity. We are now looking for a Sales Coordinator who is keen sitting at the intersection between Sales, Operations and R&D with a clear focus on taking ownership for the commercial data foundation.

If you thrive on ensuring that system data is captured correctly, continuously updated, structured consistently across systems, as well as insightful and actionable, and you enjoy seeing how data quality directly impacts business performance, forecasting and decision‑making, this could be the right next step for you.

The Team you will be part of

You will join our Program Management team based at our HQ in Ballerup and report to FalCom’s Head of Program Management. This is an insightful, international, and collaborative team with a results‑driven mindset.

In this newly created role, you will play a key role in bringing together various parts of the sales process and its underlying commercial data foundation. You will be responsible for managing the flow of data and insights between sales, customers, and other departments withing the organization by contributing significantly to the operational efficiency of the commercial organization - helping maintain the smooth operations of sales and forecasting activities.

Your contribution is appreciated, and you will be:

• Maintaining system records: Updating and validating sales data to ensure high accuracy in the company’s systems like HighStage for CRM & PLM, Microsoft D365 for ERP and related tools
• Entering and maintaining opportunities in our CRM system and managing master data for quotes, work requests or other project related orders
• Managing master data: Maintaining data flows across systems related to price lists, payments, order confirmations as well as other support activities around logistics, customs and incoterms
• Supporting Sales with: Preparing quotes, sales reports, and other supporting materials for meetings where needed
• Coordinating with Operations: Aligning on purchase orders acceptance, shipments and delivery timelines
• Collaborating with R&D and Product Management: Aligning on the development and type of test & evaluation equipment needed in the qualification phase for user trial

To perform well in the role, we imagine that:

• Preferably you will bring a few years of experience from a support or project coordination role
• Navigating across the organization comes easy to you even under pressure or uncertainty
• You are motivated by working with data and systems and take pride in ensuring accuracy
• Working in a technical / engineering led organization doesn’t scare you but excites you
• You take ownership and see yourself being the go‑to person for the CRM system and sales tools, plus basic reporting and analysis in Excel or simple PowerBI dashboards
• Fully comfortable working in English, both spoken and written

Background check

Please note that all FalCom employees will be subject to a background check and must maintain a clean record throughout employment.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process. Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting the invitation to the interview.

Join us in bringing people closer

Built on 150 years of innovation. FalCom is built on GN Group’s foundation as a global leader in intelligent audio solutions. Inspired by people and motivated by innovation, GN delivers technology that enhances hearing and sight. We enable people to overcome real‑life problems, improve communication and collaboration for individuals, businesses, gamers, and tactical units.

At FalCom, we aim to cultivate a flexible and collaborative work environment built on trust, creativity, and mutual support. Our open‑plan office in Ballerup encourages teamwork and innovation, ensuring an enjoyable and inspiring atmosphere.

GN Store Nord A/S has entered into a definitive agreement for the sale of GN’s Hearing business to Amplifon S.p.A. to create a global leader in audiology. For GN Group, this creates an opportunity to expand our position in the large audio and video peripherals markets. Read more about the announcement here.

We hope you will join us on this journey and look forward to receiving your application.