Retail Excellence Intern - February 2027

LVMH; København; On-site; DKK 89,000 - 123,000; Full time

Job summary

Parfums Christian Dior within LVMH seeks a Retail Excellence Intern to support Nordic retail strategy, ensuring operational excellence and top brand execution across DTC and Wholesale channels. Based in Copenhagen, you will gain hands-on experience in luxury beauty while contributing to CRM campaigns and sales analytics.

The role offers collaboration with marketing, retail operations, and store teams, with a 6-month full-time schedule.

Qualifications

• Bachelor’s or Master’s student in Business, Marketing, or Management.
• Fluency in English required; Nordic language a plus.
• Proficient in PowerPoint and Excel; analytical with attention to detail.

Responsibilities

• Plan and execute POS activations across Nordics with internal and external stakeholders.
• Coordinate store openings/closings and manage back-office logistics and materials.
• Support CRM campaigns and material updates across the customer journey.
• Adapt newsletters per local market and brand guidelines for CRM.
• Assist segmentation analyses and clienteling campaigns using Adobe tools.
• Join CRM meetings and monitor Nordics KPIs for performance.

Skills

Fluency in English

Analytical mindset

Attention to detail

Power BI

CRM knowledge

Education

Bachelor’s or Master’s student in Business/Marketing/Management

Tools

Power BI

Salesforce

Microsoft Office (PowerPoint, Excel)

Job description

Retail Excellence Intern - February 2027

As a Retail Excellence Intern, you will be pivotal to the retail strategy of Parfums Christian Dior within the LVMH Group, the world leader in luxury. You will ensure operational excellence, drive retail activation, and uphold high brand image execution standards across theNordic market, supporting both Direct-to-Consumer (DTC) and Wholesale (WS) channels. The objective of this position is to ensure operational excellence, exceptional client experience, retail performance follow-up and high standards in execution across the Nordic market. This internship offers a unique opportunity to gain hands-on experience in a high paced environment within luxury beauty sector.

This internship will be based on Copenhagen, Denmark.

Job responsibilities

Your main responsibilities will be:

Retail Activation & Support (60%)

• Contributing to planning and executing point of sales (department stores counters & Boutique) activations, in coordination with internal and external stakeholders.
• Supporting store openings/closings & daily operations via back-office field support & coordinate material shipments to sales teams, including tracking: incentives, uniforms, and training materials.
• Support Commercial & Retail teams on ad-hoc projects linked to point of sales execution and product referencing.

Client Development (40%)

• Coordinating in planning, execution and analysis of CRM campaigns across the full customer journey.
• Adapting and optimizing newsletters and other CRM communications in line with local market requirements and international brand guidelines.
• Supporting segmentation analysis to derive targeted marketing actions and creating clienteling campaigns in Adobe Client Console.
• Participate in CRM team meetings, preparing and monitoring performance based on Nordics objectives for CRM & Clienteling KPIs.

*The responsibilities outlined in this job description are subject to change based on the company's needs and ongoing projects.

Profile

• Bachelor’s or Master’s student in Business, Marketing, Management, or a related field.
• Fluency in English is required. Proficiency in a Scandinavian language (Danish, Swedish, or Norwegian) is an advantage.
• Proficient in Microsoft Office (PowerPoint and Excel)
• Analytical mindset, affinity for numbers with meticulous attention to detail
• Proactive, adaptable and hands-on, passionate about luxury retail, cosmetics, and clienteling.
• Experience working with Power BI and Salesforce is a plus.

Additional information

• 6 months Internship, full time - flexible working hours to accommodate school projects/exams.
• Internship agreement required - Internship must be part of educational program for school credits.

Christian Dior described himself as a fashion and perfume designer. The House of Dior, founded in 1946, changed the face of ladies’ style forever when its New Look was unveiled in the halls of 30 Avenue Montaigne on February 12, 1947. The revolutionary look was accompanied by a fragrance, Miss Dior, the finishing touch designed to "leave a trail of desire in a woman’s wake". This timeless perfume was the first fragrance created by a visionary brand which invented the concept of global beauty with its Rouge Dior and subsequent cosmetic lines.

The current-day trustees of this legendary expertise – Francis Kurkdjian, Perfume Creation Director, and Peter Philips, Creative and Image Director for Dior Makeup – are the heirs to Christian Dior’s perfectionism. The worldwide renown of the House’s creations is partly down to its seductive muses, including Charlize Theron, Natalie Portman and Robert Pattinson.

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