Department Manager Frederiksberg - Skincare and Fragrance

LVMH; København; Remote; DKK 420,000 - 540,000; Full time

Job summary

Sephora Frederiksberg seeks a Department Manager for Skincare and Fragrance to lead and develop a high-performing team on the sales floor. You will coach, mentor and inspire colleagues, ensure outstanding customer experiences and implement Sephora Attitude in daily operations.

You will manage inventories, drive sales targets, organize training, and collaborate with Visual Merchandising for brand updates. Fluency in English or local language is expected, with a strong retail background and a

Qualifications

• 3+ years of professional retail experience in a service-oriented environment.
• Strong leadership, coaching and team-development skills.
• Excellent communication and customer service abilities.

Responsibilities

• Provide active support and advice for the department teams on the sales floor.
• Lead, coach and develop the team to deliver outstanding customer experience.
• Induct new employees and organize training sessions.
• Oversee floor operations to ensure smooth daily activities and commercial excellence.
• Drive store KPIs and sales targets through effective team management.

Skills

Leadership

Coaching

Customer focus

Communication

Delegation

Creativity

Tools

POS systems

Inventory systems

Job description

Department Manager Frederiksberg - Skincare and Fragrance

Department Manager Frederiksberg - Skincare and Fragrance

Profile

At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.

With 56,000 employees in 35 countries, including [5000 in France / 15 000 in Europe and Middle East] / [851 in DENS Hub (Germany, Switzerland, Denmark & Sweden), we c onnect customers and beauty brands within the world’s most passionate beauty community . With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.

You will excel and enjoy this position if you are ready to actively handle the following missions:

Active support and advice for their team in their departments (Make Up, Skin Care, Hair Care, Fragrance) and beauty trends on the sales floor

Living the Sephora Attitude (Welcoming, Knowing, Closing)

Selling products through in-depth product knowledge and establishing customer relationships at eye level

Passing on knowledge about products, trends and beauty news

Leading, coaching, and developing the team to deliver outstanding customer experience

Induction of new employees and organization of training courses

Floor management to ensure smooth daily operations and commercial excellence

Acting as a role model in the Sephora Attitude and passing on the Sephora DNA

Delegating tasks and ensuring their successful execution

Communicating targets clearly and motivating the team to achieve them

Operations

Carrying out inventories to ensure optimum availability of goods

Responsible for the full product handling cycle: Receiving goods, proper storage, booking out, managing returns, and managingtesters .

Responsibility for the proper opening and closing of the store, including cash register closing

Overseeing daily store maintenance: cleanliness, pricing, product refill, tester ordering, etc.

Collaborating on Visual Merchandising, brand updates, and in-store animations

Supporting Click & Collect processes if available

Responsibility to run the department according to Sephora Audit rules

Expense monitoring and management for department

Commercial Performance

Responsibility for achieving monthly and annual sales targets including year-on-year sales growth

Additional tasks related to the daily business

KPIs

Stock availability & replenishment efficiency

Compliance with operational routines

Development of the category

Control of retail key figures such as MS, IPT, AVB, CR, number of services

Inventory on schedule

Do not hesitate to apply if you have…

Personal Skills

Strong leadership and coaching skills

Customer-focused and business-driven mindset

Reliable, hands-on, and solution-oriented

Excellent communication and delegation abilities

Positive attitude and ability to inspire others

Experience & Technical Skills

Experience in retail and team leadership, ideally in a premium or service-oriented environment

At least 3 years of professional experience in the respective department

Strong understanding of retail KPIs and store operations

Comfortable with visual merchandising, stock management, and customer service

Confident in using retail systems and tools

Good knowledge of the beauty industry & trends

Fluent in English or native language of the country

Acts people oriented

Shows creativity and drives innovation

Strives for excellence

Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit

Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead

Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference

Join us and belong to something beautiful.

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.

Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.