Randers IT Support Specialist - Growth & Training

GreenLine Electronics; Randers Kommune; On-site; DKK 81,000 - 97,000; Full time

Benefits offered by this job

Professional development

Friendly work environment

Job summary

GreenLine Electronics in Randers, Denmark is seeking an IT support specialist to provide technical assistance to clients. The role is full-time and requires experience in computer support and strong customer service.

You will install and configure computer systems, create user accounts, perform routine maintenance, and train clients. The candidate should communicate clearly to non-tech users and work well both independently and in a team.

Qualifications

• 2+ years of experience in computer support or a related field.
• Bachelor's degree in Information Technology preferred.
• Excellent customer service with ability to explain technical information to non-tech savvy individuals.
• Strong knowledge of operating systems, hardware, software, and networking protocols.

Responsibilities

• Respond to client inquiries and troubleshoot technical issues.
• Install, configure and maintain computer systems and software.
• Set up new user accounts and profiles.
• Conduct routine maintenance on hardware and software.
• Provide training to clients on basic computer functions.
• Collaborate with team members to resolve complex technical problems.

Skills

Customer service

Technical support

Troubleshooting

Network basics

Education

Bachelor's degree in Information Technology

Job description

GreenLine Electronics in Randers, Denmark is seeking an IT support specialist to provide technical assistance to clients. The role is full-time and requires experience in computer support and strong customer service.

You will install and configure computer systems, create user accounts, perform routine maintenance, and train clients. The candidate should communicate clearly to non-tech users and work well both independently and in a team.