Product Manager - Service Development

Hempel (USA), Inc.; Denmark; On-site; DKK 900,000 - 1,300,000; Full time

Job summary

Hempel (USA), Inc. is seeking a Product Manager – Service Development to turn innovative coating application technology into scalable products and services.

Based in Denmark, you will manage go-to-market processes, understand customer needs, identify commercial opportunities, and translate market insights into market-ready offerings. You will collaborate with Service Development, R&D, Sales, Marketing and partners to validate and scale solutions, bridging technical concepts with customer

Qualifications

• Bachelor’s or master’s degree in Robotics, Automation Engineering, Mechatronics, Robotics Science, Control Engineering, Electrical Engineering, Mechanical Engineering, or related technical field.

Responsibilities

• Drive go-to-market for new services – Develop value propositions, target segments, launch priorities and commercial readiness plans for new automated coating application solutions.
• Build strategic customer and technology partnerships – Develop and maintain relationships with shipyards, vessel owners, robotics suppliers and other stakeholders to create opportunities for trials and future business.
• Bridge technical solutions and customer needs – Understand customer technical requirements, assess configurations, and translate opportunities into commercial propositions.
• Support technical and commercial sales activities – Prepare technical sales briefings, support customer discussions, and input to proposals, pricing, and implementation considerations.
• Drive cross-functional execution – Coordinate with R&D, Service Development, Sales, Marketing, Finance and regional teams for trials, feedback and business cases.
• Turn innovation into scalable solutions – Evaluate feedback and help ensure technologies develop into commercially viable services.

Skills

Commercial mindset

Technical curiosity

Customer focus

Stakeholder management

Presentation skills

Go-to-market planning

Education

Robotics/Engineering degree

Job description

Do you have the commercial mindset, technical curiosity and customer focus to turn innovative technology into scalable products and services ? As Product Manager – Service Development, you will play a key role in bringing new automated coating application solutions to market.

Are You Ready to Turn Innovation into Commercial Value?

This is your opportunity to play a key role in bringing new automated coating application solutions from development and testing to market.

You will manage the go-to-market process for new service developments, understand customer needs, identify commercial opportunities, and translate market and technical insights into products, services and partnership models that can be validated and scaled.

Working closely with colleagues across Service Development, R&D, Sales, Marketing and regional commercial teams, as well as shipyards, vessel owners, robotics suppliers and other technology partners, you will connect technology, customer needs and commercial execution .

The role is based in Kgs. Lyngby, Denmark , with travel as required to meet customers, partners and project teams.

What Will Your Key Responsibilities Include?

• Drive go-to-market for new services – Develop value propositions, target segments, launch priorities and commercial readiness plans for new automated coating application solutions.
• Build strategic customer and technology partnerships – Develop and maintain relationships with selected shipyards, vessel owners, robotics suppliers, technology partners and other relevant stakeholders to create opportunities for trials, validation and future business.
• Bridge technical solutions and customer needs – Understand customer technical requirements, assess product and solution configurations, and translate technical opportunities into clear commercial propositions.
• Support technical and commercial sales activities – Prepare technical sales briefings, support customer discussions, and provide input to proposals, pricing, resource requirements and implementation considerations.
• Drive cross-functional execution – Work closely with R&D, Service Development, Sales, Marketing, Finance and regional teams to coordinate trials, customer feedback, business cases and commercial implementation.
• Turn innovation into scalable solutions – Evaluate customer and market feedback and help ensure that new technologies, including robotics science, develop into practical and commercially viable services.

You will play an important role in connecting our innovation activities with customers and the market, helping ensure that promising technology translates into tangible customer and business value .

Have You Got What We're Looking For?

• Bachelor’s or master’s degree in Robotics, Automation Engineering, Mechatronics, Robotics Science, Control Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field . A background in marine technology, industrial automation, or robotics applications is an advantage.
• 5–10 years of experience in product management, business development, technical sales, strategic partnerships, key account management, or commercial project management.
• Strong commercial understanding combined with the ability to engage with technical products, solutions and customer requirements.
• Experience working with customers and partners in the marine, coatings, shipyard, robotics science, industrial technology or related sectors is an advantage.
• Experience with go-to-market planning, customer validation, technical proposals or commercialization of new solutions.
• Ability to translate technical concepts and customer needs into commercially relevant solutions.
• Strong stakeholder management, communication and presentation skills.
• Fluency in English. Mandarin and/or additional relevant languages are an advantage.

Can You Help Us Turn New Ideas into Lasting Business Value?

• Customer-focused and commercially minded , with a strong interest in understanding customer challenges and creating solutions that deliver value.
• Technically curious , comfortable engaging with robotics science and new technologies without losing sight of the commercial opportunity.
• Enterprising and proactive , with the ability to identify opportunities and turn ideas into action.
• Collaborative and influential , comfortable working across functions, cultures and organizations without relying on formal authority.
• Structured and analytical , able to assess technical requirements, commercial implications and customer needs.
• Strong communicator , capable of building trusted relationships and presenting technical and commercial concepts clearly to different audiences.

Sounds like a match?

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.

We’re on a mission to double our impact. To succeed, we need bright minds and team players.Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return,you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.