Process Supporter

Novo Nordisk; Måløv; On-site; DKK 570,000 - 838,000; Full time

Job summary

Novo Nordisk in Måløv is hiring a Process Supporter to help keep the tablet production warehouse running reliably. You will handle deviations, change requests and strengthen processes to ensure on-floor solutions work smoothly.

As the role grows with production, you will support audits, use data to optimise processes and contribute to future-proofing capacity and flow on the shop floor. This is an on-site position with strong cross-functional collaboration.

Qualifications

• Bachelor's degree and relevant experience in production or pharmaceutical industry.
• Knowledge of GMP and quality-minded way of working.
• Fluency in English.
• Ability to work independently with support and to own your tasks, follow up on agreements and complete work on time.
• Strong communication and collaboration skills and ability to build trust with operators and leaders.
• Ability to prioritise in a dynamic environment and communicate status and risks clearly.
• Curiosity and strong desire to learn new skills and adapt to change.

Responsibilities

• Support daily warehouse operations and ensure processes run reliably.
• Solve problems, handle deviations and drive change requests.
• Update work instructions to reflect actual work on the shop floor.
• Prepare for and participate in audits and inspections.

Skills

GMP knowledge

English fluency

Independent working

Communication & collaboration

Prioritisation

Curiosity to learn

Education

Bachelor's degree in production or pharma

Tools

SAP

PAS-X

WMS

Excel

Job description

As Process Supporter, you will help keep the warehouse for our tablet production running reliably, ensuring stable processes and a high level of quality in our warehouse operations. You will handle deviations and change requests (CR), strengthen processes and make sure solutions work in practice on the shop floor. As the production areas we support grow, your work helps the warehouse deliver more than before and keeps supply moving for people who rely on our treatments.

What You’ll Bring

We are looking for a candidate with:

• A bachelor’s degree and relevant experience within production or the pharmaceutical industry.
• Knowledge of GMP and a quality-minded way of working.
• Fluency in English.
• The ability to work independently with support and to be trusted to own your tasks, follow up on agreements and complete work on time.
• Strong communication and collaboration skills, and the ability to build trust with operators, team leaders and colleagues from different disciplines.
• The ability to prioritise in a dynamic environment, communicate status and risks clearly, and escape in good time.
• Curiosity and a strong desire to learn new skills and adapt to change.

Useful, But Not Essential

• Experience with warehousing, logistics, QC, production or supply chain processes, ideally in a GMP-regulated environment.
• Experience handling deviations, change requests and SOPs, or knowledge of cLEAN/Lean and quality management.
• Experience with validation and qualification.
• Experience with SAP, PAS-X, WMS or comparable systems, and with data tools such as Excel.

We are open to different levels of experience. If you have the right foundations and a strong wish to learn, we can train the rest.

What You’ll Do

You will support daily warehouse operations and make sure our processes run reliably. You will solve problems, handle deviations, drive change requests and update work instructions so they reflect how the work is done.

You Will Also

• Prepare for, take part in and present during audits and inspections.
• Improve processes and ways of working, using data to find where the warehouse can optimise and deliver more.
• Help future-proof capacity and flow as the production areas we support continue to grow.
• Share status, risks and learnings clearly, across the organisation and on the shop floor.

Who You’ll Work With

You will join Tablet Finished Products (TFP), Manufacturing Area A (MAA), Production Business Support (PBS), Warehouse Support team in Måløv, a team of 10 colleagues: 7 Process Supporters and 3 IT Supporters. The team supports production areas that are experiencing significant growth, including tablet production.

Your closest partners will be operators and team leaders in the warehouse, as well as colleagues in bulk and packaging production, QC, QA, Engineering and Business Support. Together you will keep processes compliant, decisions clear and improvements moving.

This is an on-site role in Måløv. You will be visible on the shop floor, and as a general rule, working from home will not be possible.

What You Can Expect Here

You will join skilled colleagues in a strong professional environment, with real ownership from the start. We trust you to take responsibility, and we support you with the training and feedback you need to grow in the role.

The warehouse is essential to our success, and the work gives you a chance to uphold quality standards in a setting where they make a daily difference. You will be encouraged to share your perspective, learn new skills and contribute to the team's results and knowledge sharing.

Salary

For this role, the Annual Base Salary ranges from 570,200.00 to 838,100.00 DKK, corresponding to the level of the position.

The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.

Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area, and relevant market benchmarks.

Learn more about our Reward Philosophy here.

For further information, please contact Alex Knudsen, Senior Manager at [e-mail].

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.