Technical Supporter - Wash and Sterilisation Maintenance Support

Novo; Kalundborg; On-site; DKK 500,000 - 734,000; Full time

Job summary

Novo Nordisk A/S in Kalundborg is seeking a Technical Supporter to ensure Wash & Sterilisation equipment operates reliably. You will deliver daily technical support, troubleshoot issues, and drive changes and validation activities in a regulated production setting.

A technical or scientific degree and fluent Danish and English are required. Knowledge of SAP, PLC and SCADA is an advantage, and GMP experience or experience in a highly regulated environment is preferred.

Qualifications

• Bachelor’s or Master’s degree in a relevant technical or scientific field.
• Fluent Danish and English, verbally and in writing.
• Knowledge of optimizing automated processes and a structured approach to solving technical problems, preferably in pharma.
• GMP experience or experience from a highly regulated environment is advantageous.
• Knowledge of SAP, PLC and SCADA is an advantage.

Responsibilities

• Take responsibility for ensuring Wash & Sterilisation equipment operates as required and supports reliable production.
• Provide and coordinate daily technical support for skilled workers and production operators.
• Troubleshoot equipment and process issues during shutdowns and breakdowns and drive systematic problem-solving with colleagues.
• Support capacity expansion and contribute to systematic technical problem-solving.
• Create and drive change requests and validation activities from problem identification to completion.
• Communicate daily with stakeholders and coordinate technical activities while managing multiple tasks.

Skills

Danish and English fluency

Technical background

Problem solving

Lead technical tasks

Education

Bachelor’s or Master’s degree in technical/scientific field (e.g., mechanical, automation)

Tools

SAP

PLC

SCADA

Job description

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Technical Supporter - Wash and Sterilisation Maintenance Support

Location: Kalundborg, Region Zealand, DK

Your impact begins here

As a Technical Supporter, you will take responsibility for resolving technical challenges and ensuring that equipment within Wash & Sterilisation operates reliably. Working closely with skilled workers and production operators, you will combine daily technical support and troubleshooting with driving change requests, validation activities and improvements. You will work independently, take ownership of your tasks and coordinate solutions across disciplines to support stable production and capacity expansion.

What you’ll bring

You combine a relevant technical or scientific background with curiosity, ownership and a structured approach to problem-solving. Experience from pharmaceutical or another highly regulated environment is valuable, but we also welcome applications from newly graduated candidates.

• A bachelor’s or master’s degree in a relevant technical or scientific field, such as mechanical engineering, marine engineering, automation engineering or similar.
• The ability to communicate fluently in both Danish and English, verbally and in writing.
• Knowledge of optimising automated processes and a structured approach to solving technical problems, preferably within the pharmaceutical industry.
• Preferably, experience with aseptic production and Good Manufacturing Practice (GMP), or experience from another highly regulated environment.
• Knowledge of and hands-on experience with SAP, programmable logic controllers (PLC) and supervisory control and data acquisition (SCADA) systems is an advantage.
• A responsible and goal-oriented working style, with the willingness to take the technical lead, challenge existing solutions constructively and follow tasks through to completion. You can manage deadlines, maintain an overview and coordinate activities across professional disciplines.

What you’ll do

• Take responsibility for ensuring that equipment within Wash & Sterilisation operates as required and supports reliable production.
• Provide and coordinate daily technical support for skilled workers and production operators, working closely with them to resolve equipment and process issues.
• Troubleshoot equipment and process issues, including during shutdowns and breakdowns, and drive systematic problem-solving with relevant colleagues.
• Support capacity expansion and contribute to systematic technical problem-solving.
• Create and drive change requests and validation activities, and implement technical improvements from problem identification through to completion.
• Communicate daily with stakeholders across the organisation, coordinate technical activities and follow up on agreed actions while managing several tasks and priorities.

Who you’ll work with

You will join the Formulation, Wash & Sterilisation area within Drug Product Manufacturing in Kalundborg. The area supplies washed and sterilised equipment for the subsequent production steps. The team consists of 14 colleagues: 8 skilled workers responsible for equipment maintenance in Formulation and Wash & Sterilisation and 6 technical supporters providing daily support to skilled workers and production operators, as well as working with equipment and process validation.

You will work across disciplines with operators, skilled workers, technical supporters and colleagues in other departments. The environment is busy and collaborative, with an emphasis on trust, mutual respect and solving technical challenges together.

What you can expect here

You can expect significant individual responsibility and the opportunity to take the lead on technical tasks while drawing on the knowledge of your colleagues. Your work will combine troubleshooting and daily production support with validation, capacity expansion and improvements. You will develop your understanding of equipment and processes in a regulated production environment and see how your solutions contribute to reliable production.

What we offer

At Novo, you’ll join a global healthcare company with a unique culture and strong results. We offer continuous learning, career development, and benefits tailored to your life and career stage.

Salary: For this role, the Annual Base Salary ranges from 499,600 to 734,400DKK, corresponding to the level of the position. The placement within the salary range will be assessed during the recruitment process based on the candidate’s skills, competencies, knowledge, and relevant experience.

Incentives and Benefits: The salary package may include short-term and/or long-term incentives as well as other employee benefits based on position level, location, functional area and relevant market benchmarks. Learn more about our Reward Philosophy her e .

For further information, please contact Dan Engelhardt at [e-mail]

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.