Premium Hospitality Operations Manager – Copenhagen

Level Recruitment AB; København; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Level Recruitment is seeking an Operations Manager for a premium hospitality business in the Copenhagen area. You will lead hospitality teams, oversee performance, and ensure exceptional guest experiences while managing budgets and costs.

The role focuses on operational leadership, financial accountability and continuous improvement of service standards in a high-end setting. On-site position with strong emphasis on team development and stakeholder collaboration.

Qualifications

• Management experience within hospitality, e.g., premium hotel or restaurant.
• Experience in budgeting, forecasting and cost control.
• Ability to lead teams and develop employees.
• Strong understanding of premium table service and food & beverage quality.
• Proficient in Microsoft Office, especially Excel; professional English required; Danish or another Scandinavian language is advantageous.

Responsibilities

• Lead daily operations and financial performance, with P&L ownership.
• Manage staff, scheduling, and guest experience.
• Oversee supplier relationships and service levels.
• Maintain quality standards, safety, hygiene and cost controls.
• Plan staffing requirements and monitor budgets and forecasts.

Skills

People leadership

Budgeting

Forecasting

Cost control

Team leadership

Organised

Decision making

Tools

Microsoft Excel

Microsoft Office

Job description

Level Recruitment is seeking an Operations Manager for a premium hospitality business in the Copenhagen area. You will lead hospitality teams, oversee performance, and ensure exceptional guest experiences while managing budgets and costs.

The role focuses on operational leadership, financial accountability and continuous improvement of service standards in a high-end setting. On-site position with strong emphasis on team development and stakeholder collaboration.