Manager, Service Performance & Portfolio Analytics

Capax Recruitment

Denmark

On-site

DKK 900,000 - 1,200,000

Full time

6 days ago
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Job summary

DSV is strengthening its Finance Business Change Management portfolio, seeking a Manager, Service Performance to develop transparency, reporting and capacity planning across global SAP ERP transformation programmes.

You will lead the Service Performance capability, delivering dashboards, KPI frameworks and executive reporting to inform regional and programme leadership, with a focus on data-driven decision making and cross-functional collaboration.

Qualifications

  • Experience PMO, portfolio management or transformation functions.
  • Experience supporting large-scale ERP implementations, preferably SAP.
  • Strong portfolio management and capacity planning methods.
  • Experience creating dashboards, KPI frameworks and executive reporting.
  • Advanced Excel skills with analytical modelling.
  • Experience working with global, multicultural organisations.

Responsibilities

  • Maintain portfolio transparency and planning across Finance Transformation programmes.
  • Lead project intake and mobilisation support.
  • Oversee change requests, backlog, throughput and bottlenecks.
  • Lead resource planning and capacity management with cross-functional teams.
  • Monitor utilisation trends and spend to inform leadership decisions.

Skills

PMO experience
Portfolio management
Service management
Transformation experience
SAP ERP
KPI reporting
Excel modelling
Stakeholder management
Global organisations
ERP implementation

Tools

Excel

Job description

DSV is strengthening its Finance Business Change Management portfolio, seeking a Manager, Service Performance to develop transparency, reporting and capacity planning across global SAP ERP transformation programmes.

You will lead the Service Performance capability, delivering dashboards, KPI frameworks and executive reporting to inform regional and programme leadership, with a focus on data-driven decision making and cross-functional collaboration.

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