Manager, Programme Management

Pandora; København; On-site; DKK 1,100,000 - 1,450,000; Full time

Job summary

Pandora is seeking a Programme Manager to lead the rollout of SAP S/4HANA across its global value chain from the Copenhagen hub. You will drive end-to-end delivery, mobilize cross-functional teams and ensure delivery within scope, timeline and budget.

You will partner with business leaders and SAP partners to adopt the global template, manage risks, and achieve rapid, repeatable deployments while maintaining quality and business outcomes.

Qualifications

• Demonstrated experience leading complex programmes or large-scale transformations in a global organisation.
• Practical SAP S/4HANA programme experience, in a leadership role, covering design through hypercare.
• Experience working with vendor-led delivery and SAP implementation partners.

Responsibilities

• Lead end-to-end delivery of SAP S/4HANA rollouts, from mobilization to go-live and hypercare.
• Drive rollout scale, speed and efficiency with standardized ways of working.
• Mobilize and lead cross-functional rollout teams across global and local markets.
• Own the integrated rollout plan, manage dependencies and risks.
• Partner with business leaders to ensure requirements and global template adoption.
• Provide governance, metrics and executive transparency for delivery.
• Orchestrate design, build and testing to align with template standards.
• Lead cutover, data migration, readiness assessments and go/no-go decisions.
• Ensure smooth transition to hypercare and steady-state operations.
• Manage performance of delivery partners and drive continuous improvement.

Job description

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Are you ready to spark transformation and make an impact at a leading global brand? Look no further!

As part of our Digital and Technology organisation, we are looking for a Programme Manager to lead the rollout projects of our SAP S/4HANA solution across our core value chain. You will join our Delivery Excellence department, working closely with Delivery Leads, Project Managers, Programme Managers, and other delivery roles.

Our global SAP S/4HANA business transformation programme has established the foundation, template and delivery experience required to transform and standardize core business processes across Pandora. Having successfully progressed through the initial rollout waves, we are now entering the next phase: scaling deployment across markets and business units globally. Our ambition is to make each subsequent rollout faster, more efficient and increasingly repeatable, leveraging a mature global template, standardized delivery approach and lessons learned from previous deployments. This position will be instrumental in driving this evolution, taking ownership of end-to-end rollout delivery while helping build a scalable, high-performing rollout capability that combines speed and efficiency with strong business outcomes, adoption and delivery quality.

In your role as Programme Manager you will:

• Lead end-to-end delivery of SAP S/4HANA rollouts , from mobilization and design through build, testing, cutover, go-live and hypercare, ensuring delivery to agreed scope, timeline, budget and quality while protecting business continuity.
• Drive rollout scale, speed and efficiency , applying standardized ways of working, lessons learned and continuous improvement to make successive deployments increasingly predictable, repeatable and efficient.
• Mobilize and lead cross-functional rollout teams , securing the right business and technology resources, establishing clear accountabilities, governance and ways of working, and creating strong collaboration across global and local teams.
• Own the integrated rollout plan and critical path , actively managing dependencies, resource constraints, risks, issues and competing initiatives, identifying potential bottlenecks early and driving timely resolution.
• Partner closely with business leaders and functional teams to ensure business requirements are understood, the global template is adopted effectively, and the organization is ready for the change.
• Provide strong delivery governance and executive transparency , establishing relevant performance metrics, facilitating Steering Committees, enabling timely decision-making and escalating material risks or issues when required.
• Orchestrate execution across design, build and testing , ensuring scope and design decisions are aligned with template standards, build activities progress to plan, and integration and user acceptance testing provide confidence in business and solution readiness.
• Lead cutover and go-live readiness , coordinating business cutover, data migration, dress rehearsals, readiness assessments, contingency planning and go/no-go decision-making to enable a controlled and successful launch.
• Lead the transition into hypercare and steady-state operations , ensuring system stability, rapid resolution of critical issues, effective knowledge transfer and clear criteria for hypercare exit.
• Manage the performance of system integration and delivery partners , setting clear expectations, monitoring delivery against commitments and proactively addressing or escalating performance challenges.
• Champion continuous improvement across the rollout portfolio , translating experience and lessons learned into simpler processes, stronger delivery practices and opportunities to accelerate future rollouts.

What is needed to succeed:

• Demonstrated experience leading complex programmes or large-scale transformations in a global organisation.
• Practical SAP S/4HANA programme experience, in a leadership role, covering stages from design and build through testing, cutover, go-live, and hypercare
• Experience working with vendor-led delivery and SAP implementation partners.
• Strong coordination, communication, and organisational skills, with the ability to turn complexity into concise, actionable messages.
• Comfortable engaging senior stakeholders and driving challenging discussions and decisions.
• Comfortable working in matrixed, multi-team and international environments.
• A delivery mindset, taking ownership for outcomes and balancing strategic leadership with hands-on execution.

Icing on the cake

You will be working out of our beautiful Digital & Technology Hub in Copenhagen, in a rapidly growing environment of highly skilled and experienced colleagues, which is a key initiative that goes along with Pandora's experience & ambitions.Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.