Maintenance Technical Support Engineer

Alstom Transport Danmark A/S; København; On-site; DKK 420,000 - 560,000; Full time

Job summary

Alstom in Copenhagen is seeking a Full-Time Maintenance Technical Support Engineer to optimize reliability and performance of our rail systems. You will join a cross-functional team to drive proactive maintenance and data-driven service improvements.

As a Services Engineer, you will collaborate with Operations, Sourcing and Industrial teams to enhance maintenance plans and implement diagnostic tools such as trainscanner, ensuring safe, efficient rail operations across our network.

Qualifications

• Degree in Engineering or related field.
• Experience or understanding of train technology and maintenance operations.
• Knowledge of reliability-centered maintenance (RCM) and continuous improvement methodologies.
• Familiarity with maintenance planning documentation and processes.

Responsibilities

• Integrate data from operations to improve services and optimize maintenance tasks.
• Assist in implementing advanced diagnostic tools such as trainscanner functionalities.
• Develop work instructions and processes from maintenance plans and manuals.

Skills

Analytical skills

Train technology knowledge

RCM knowledge

Maintenance optimization

Education

Engineering degree or related field

Tools

Trainscanner

CMMS/Maintenance software

Job description

Location: Copenhagen, DK

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Join Our Team as a Full-Time Maintenance Technical Support Engineer in Copenhagen.

Your Future Role

Are you ready to embrace a new challenge and apply your analytical and technical expertise in a cutting-edge field? Join our dynamic team where innovation, support, and collaboration are at the heart of everything we do.

As a Services Engineer, you will play a crucial role in evolving our maintenance strategies to enhance the reliability and performance of our systems. You will work closely with diverse teams across the business (Operations, Sourcing, Industrial), optimizing maintenance plans, and much more.

Your responsibilities will include integrating data from operations to improve our services and assisting in the implementation of advanced diagnostic tools such as trainscanner functionalities.

What We’re Looking For:

• Active participation in the Services Engineering network
• Innovation through R&D programs and new technologies in maintenance project (IT train, Simulator, HealthHub)
• Analysis of data from Operations to perform experience-based train improvements and Optimize maintenance tasks.
• Support in developing work instructions and processes from maintenance plans and manuals.
• Efficient parts codification in accordance with Platform rules, configuration and quality standards
• Implementation of product modifications and manage configuration to enhance reliability and serviceability
• Active Help desk support to ensure smooth traffic operation

About You

• We believe that passion and attitude are more important than experience. While we don’t expect you to have every skill, here are some that will help you succeed and grow in this role:
• Degree in Engineering or a related field
• Experience or understanding of train technology and maintenance operations in the railway or similar industry.
• Knowledge of reliability-centered maintenance (RCM) and continuous improvement methodologies
• Familiarity with technical documentation management and maintenance planning
• Strong analytical skills to assess and optimize maintenance processes
• Proactive approach to safety and obsolescence management

What You’ll Enjoy

Embark on a life-long transformative journey with us. The rail industry is here to stay, offering you the opportunity to grow and develop new skills and experiences throughout your career. You’ll also enjoy:

• Stability, challenges, and a long-term career free from boring daily routines
• Working with cutting-edge maintenance technologies and standards
• Collaborating with cross-functional teams and supportive colleagues
• Contributing to innovative projects that shape the future of mobility
• A flexible working environment to balance your personal and professional life
• Opportunities to steer your career in various directions across functions and countries
• Investment in your development through award-winning learning opportunities
• Progression towards leadership roles within our engineering teams
• A fair and dynamic reward package that recognizes your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.

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