Luxury Retail Team Leader — Inspire, Coach & Drive Sales

LVMH; København; Híbrido; DKK 320.000 - 420.000; Jornada completa

Descripción de la vacante

LOEWE in Copenhagen is seeking a Store Team Leader to support Store Management in delivering service standards and leading the day-to-day store operations. You will actively sell to meet personal targets while guiding the floor team and modelling brand values.

You will inspire a diverse team, coach colleagues, and build lasting client relationships with excellent English and Danish communication. This role offers growth within a luxury retail environment at LOEWE.

Formación

• Experience within a similar retail role.
• Deep interest in Fashion, Art, and Culture.
• Experience leading a diverse, dynamic team.
• Excellent organizational, prioritization and multitasking skills.
• Ability to lead and inspire the team to perform at their best.
• Comfortably adapts and connects with employees and clients.
• Effective communication with the sensitivities to build and maintain a client book.
• Results-driven with a commercial mindset and team-player attitude.
• Flexible, adaptable, and collaborative.
• Fluent in English and Danish.

Responsabilidades

• Assist the Management with day-to-day coordination of the team.
• Act as the Manager on Duty in the absence of Management.
• Responsible for opening and closing the store in the absence of Management.
• Support Management with delivering training and coaching to the team.
• Be an exceptional team player consistently achieving individual and team objectives.
• Provide an exceptional customer service experience to each client; greeting, listening, assisting, advising, and exceeding their expectations.
• Exemplify and share our brand history and heritage to the team and clients.
• Highlight our product categories through your product knowledge to cross sell and upsell.

Conocimientos

Team leadership

Customer service

Retail experience

Communication

English and Danish

Descripción del empleo

LOEWE in Copenhagen is seeking a Store Team Leader to support Store Management in delivering service standards and leading the day-to-day store operations. You will actively sell to meet personal targets while guiding the floor team and modelling brand values.

You will inspire a diverse team, coach colleagues, and build lasting client relationships with excellent English and Danish communication. This role offers growth within a luxury retail environment at LOEWE.