Luxury Concierge — Guest Experience Lead (Contract)

FutureTech; Aalborg; On-site; DKK 103,000 - 123,000; Full time

Job summary

FutureTech in Aalborg is seeking a concierge to deliver outstanding hospitality and guest service in a luxury hotel setting. You will handle guest requests, assist with reservations, coordinate transportation, and offer local dining and attraction recommendations.

You will also help maintain a welcoming lobby, support check-in and check-out, and embody a professional, client-focused attitude. Prior customer-facing experience is preferred, and a courteous demeanor is essential to create memorable

Qualifications

• The ideal candidate will have excellent communication skills.
• Professional demeanor is required.
• Previous experience in a customer-facing role is preferred.

Responsibilities

• Handle guest requests and inquiries.
• Assist guests with reservations and dining recommendations.
• Coordinate transportation and local attractions.
• Maintain the cleanliness and appearance of the lobby.
• Assist with check-in and check-out procedures.

Skills

Communication skills

Professional demeanor

Customer service experience

Job description

FutureTech in Aalborg is seeking a concierge to deliver outstanding hospitality and guest service in a luxury hotel setting. You will handle guest requests, assist with reservations, coordinate transportation, and offer local dining and attraction recommendations.

You will also help maintain a welcoming lobby, support check-in and check-out, and embody a professional, client-focused attitude. Prior customer-facing experience is preferred, and a courteous demeanor is essential to create memorable