Logistics Specialist

Whiteaway; Aarhus; Hybrid; DKK 420,000 - 520,000; Full time

Benefits offered by this job

Flexible work hours

Health care

Lunch scheme

Friday breakfast

Gym

Social events

Job summary

Whiteaway Group is expanding its logistics team in Aarhus to optimise daily operations and customer experience. The Logistics Specialist will coordinate with distribution partners, handle inquiries, and manage orders in Navision, while continuously improving processes and workflows across the team.

The role requires strong multitasking, structure, and excellent Danish and English communication. A dynamic, international environment with opportunities for growth awaits.

Qualifications

• Can juggle multiple tasks effectively.
• Must be structured with a result‑oriented approach.
• Thrives in a dynamic, changing environment.
• Excellent written and spoken Danish and English communication.

Responsibilities

• Coordinate daily operations with distribution partners.
• Respond to customer inquiries via email and phone.
• Process orders in Navision ERP system.
• Develop and optimise internal team processes.
• Match invoices with stock and reconcile complaints (EDI).
• Improve return and claims workflows and daily operations.

Skills

Multitasking

Structured approach

Result-oriented

Communication Danish

Communication English

Nordic languages (plus)

Job description

Are you passionate about optimising logistics and creating the best customer experience possible? Do you have an eye for optimisation opportunities and value a structured approach – just like we do? Yes? Then look no further. We have the right job for you!

Whiteaway Group has grown from a start-up to a successful retailer, selling and shipping household appliances to customers in all of Scandinavia. It all started as an idea, a clear customer focus, and a digital mindset. This is still who we are – we’re change-makers at heart.

As our new Logistics Specialist, you’ll join the logistics team with 7dedicated and passionate colleagues. In our team, we find motivation in everyday administrative routines, but we always believe that we can and should develop as well as optimise the team’s processes – and of course the customer experience! The complexity of our work means that we emphasise structure within the team – also when dealing with inquiries from internal and external partners. We always make sure to have an overview, even when things are moving fast.

Here’s what you’ll be doing:

• Coordinating daily operations in collaboration with our distribution partners
• Responding to customer inquiries, both internal and external, via email and phone
• Order processing in our ERP system, Navision
• Developing and optimising processes in collaboration with the rest of the team
• Matching received invoiceswith goods in stock and reconciling complaint cases with attachments in our system (EDI)
• Optimising the return and claims process, workflows, daily operations etc.

What we’re looking for:

• Capable of juggling multiple tasks simultaneously
• Structured and that you have a result-oriented approach to tasks
• Thrive in a company with a dynamic and ever-changing environment
• Have great communication skills inDanish and English – both written and orally
• Additionally, it’s certainly a huge plus if you know a bit of other Nordic languages (but it’s definitely not a must)

We like to think we have quite an amazing workplace, including:

• A dynamic and international environment with room for you to be you,
• Lots of opportunities for your own professional development and for you to make an impact,
• A flat, informal organisation with a high degree of independence and short decision-making processes,
• Attractive settings for the job, to mention some: flexible work hours, health care, lunch scheme, Friday breakfast, gym, and great social events.

Inclusivity at Whiteaway Group

We're committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, beliefs, and identities. If you require specific accommodations during the hiring process or within our workplace, please let us know so we can ensure your application process is as accessible as possible.

Whiteaway Group is an ambitious, successful and fast-growing e-commerce and retail company. We sell white goods and premium home products to customers throughout the Nordics via several online shops and the Skousen franchise.

The idea for Whiteaway Group arose in the backroom of a Danish kitchen store. The foundation was innovation, business acumen and excellent customer experience. And it still is. Many years later we are the leading supplier in Scandinavia in our field and we are almost 300 dedicated employees working from offices in Sweden, Denmark, and Norway.

Aarhus: Dusager 12, 8200 Aarhus N

Stockholm: Hammarby kaj 16, 120 30 Stockholm

Copenhagen: Østmarken 6, 2860 Søborg

Oslo: Holteveien 5, 1423 Ski