Local Account Manager

Expeditors International; Kastrup; On-site; DKK 420,000 - 560,000; Full time

Benefits offered by this job

Pension and insurance

Employee Stock Purchase Plan

Training and Personnel Development

Growth opportunities within thecompany

Employee Referral Program Bonus

Job summary

Expeditors International is seeking a Local Account Manager for our Denmark operations based in Kastrup. You will manage and develop customer accounts across Denmark, coordinating with Sales and Operations to deliver seamless service and new business transitions.

This role reports to the District Sales Manager and focuses on delivering superior customer service and growth opportunities. You will join a high-performing team in an international environment, with opportunities to improve account

Qualifications

• 2+ years of experience in logistics or freight forwarding with a proven track record in business development and account management.
• Strong communication, presentation, and relationship-building skills.
• Ability to lead customer meetings and manage stakeholder relationships at all levels.
• Strong analytical, problem-solving, and project management skills.
• Fluent in English; Danish is an advantage.
• Valid driving licence

Responsibilities

• Develop and maintain strong customer relationships across all levels of the organization.
• Ensure exceptional customer service and customer satisfaction.
• Identify and develop growth opportunities within existing accounts.
• Lead Transition & Implementation (T&I) activities for new business.
• Coordinate with internal teams to ensure seamless service delivery and issue resolution.
• Manage customer information, business reviews, and account administration.

Skills

Communication

Relationship building

Account management

Business development

Project management

Presentation skills

Analytical thinking

Time management

English fluency

Education

Bachelor's degree in Business

Job description

Local Account Manager Denmark

Location: Kastrup, dk

Company Description

We take care of our employees, and they take care of our customers!

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Job Description

Are you ready to thrive in an international environment where your drive and ambition can make a real impact? AtExpeditors, we’re looking for aLocal Account Managerto join our commercial team in Denmark and help us shape the future of logistics.This position isbased in our Danish office in Kastrup, where you’ll enjoy working from our modern and welcoming office.

You’ll work alongside a high-performing, supportive team that’s passionate about winning new business and delivering excellent customer service. You’ll report to the District Sales Manager and play a key role in managing and developing customer accounts across Denmark.

As a Local Account Manager, you will maintain ownership of existing identified accounts, to improve the level of customer service, while increasing business opportunities. You will also be responsible for the sucessful transition (T&I) of new business from sales into operational set up.

Key Responsibilities:

• Develop and maintain strong customer relationships across all levels of the organization.
• Ensure exceptional customer service and customer satisfaction.
• Identify and develop growth opportunities within existing accounts.
• Lead Transition & Implementation (T&I) activities for new business.
• Coordinate with internal teams to ensure seamless service delivery and issue resolution.
• Manage customer information, business reviews, and account administration.
• Promote continuous improvement and operational excellence.
• Partner with Sales and Operations to maximize customer value and business growth

Qualifications

• Bachelor’s degree in Business or equivalent qualification.
• 2+ years of experience in logistics or freight forwarding with a proven track record in business development and account management.
• Strong communication, presentation, and relationship-building skills.
• Ability to lead customer meetings and manage stakeholder relationships at all levels.
• Strong analytical, problem-solving, and project management skills.
• Ability to manage multiple priorities and keep projects on track.
• Fluent in English; Danish is an advantage.
• Valid driving licence

Additional Information

Expeditors offers excellent benefits:

• Pension and insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!