Key Account Manager - Retail

The Hub/Danske Bank; Denmark; On-site; DKK 700,000 - 1,000,000; Full time

Benefits offered by this job

Hybrid work

Performance-based bonus

Career development opportunities

Open, collaborative culture

Job summary

NordicScreen is seeking an ambitious Key Account Manager to grow our retail client portfolio across the Nordic region, steer projects from concept to delivery, and strengthen collaboration with partner networks. You will lead strategic account management for large retail accounts, identify upsell opportunities, and build durable relationships with decision-makers.

Hybrid work model offered, with autonomy over daily strategy and competitive pay, plus development opportunities in an international

Qualifications

• Experience in Key Account Management, sales, or business development.
• Experience with large retail customers and understanding their structures and decision-making processes.
• Knowledge of the AV industry, digital signage, or related technology solutions.
• Experience working with channel partners and resellers.
• Comfortable managing long sales cycles and complex customer projects.
• Commercial mindset and results-driven.
• Fluent in Danish and English, written and spoken.

Responsibilities

• Develop and grow both new and existing retail accounts through strategic account management.
• Identify opportunities for upselling, system upgrades, and new solutions within existing customer accounts.
• Manage sales and implementation projects from needs assessment through to delivery.
• Build and maintain strong relationships with key decision-makers at customer and partner organizations.
• Work closely with our partners to help them succeed in the market.
• Drive new business development and identify new opportunities within the retail segment.
• Lead customer meetings, presentations, negotiations, and deal management.

Skills

Key Account Management

Sales

Business development

AV industry knowledge

Channel partners

Retail client mindset

Negotiation

Job description

Do you want to help develop some of the Nordic region's largest retail customers within digital signage?

At NordicScreen, we develop and deliver modern digital signage solutions that help retail chains and brands create engaging customer experiences and communicate effectively across stores and locations.

As we continue to grow, we are looking for an ambitiousKey Account Managerto join our Retail team. In this role, you will be responsible for developing our existing customer portfolio, strengthening collaboration with our partner network, and managing projects confidently from concept to implementation.

Your Key Responsibilities

• Develop and grow both new and existing retail accounts through strategic account management.
• Identify opportunities for upselling, system upgrades, and new solutions within existing customer accounts.
• Manage sales and implementation projects from needs assessment through to delivery.
• Build and maintain strong relationships with key decision-makers at customer and partner organizations.
• Work closely with our partners to help them succeed in the market.
• Drive new business development and identify new opportunities within the retail segment.
• Lead customer meetings, presentations, negotiations, and deal management.

We Imagine That You

• Have experience in Key Account Management, sales, or business development.
• Have worked with large retail customers and understand their organizational structures and decision-making processes.
• Have knowledge of the AV industry, digital signage, or related technology solutions.
• Are experienced in working with channel partners and resellers.
• Are comfortable managing long sales cycles and complex customer projects.
• Have a commercial mindset and are motivated by achieving results.
• Are fluent in both Danish and English, written and spoken.

Personal Competencies

We are looking for someone who:

• Builds strong relationships and naturally earns the trust of customers and partners.
• Works independently and takes ownership of customers and projects.
• Is well-organized and able to manage multiple priorities simultaneously.
• Has strong business acumen and can translate customer needs into practical solutions.
• Is proactive and sees opportunities rather than obstacles.
• Communicates effectively with both technical specialists and commercial decision-makers.
• Is persistent, results-oriented, and driven by business growth.
• Has a positive attitude and contributes to a collaborative and supportive team environment.

What We Offer:

• A key role in a fast-growing company with ambitious growth plans.
• The opportunity to work with some of the most exciting retail customers in the market.
• Hybrid working opportunities.
• A high degree of autonomy and influence over your daily work and customer strategy.
• Talented colleagues with deep expertise in software, retail, and AV solutions.
• A competitive salary package, including a performance-based bonus scheme.
• Excellent career development opportunities in an international company.
• An open, informal workplace with a positive atmosphere and great team spirit.

Are you ready to help shape the future of digital customer experiences?