Key Account Manager

Truesec; Denmark; On-site; DKK 700,000 - 900,000; Full time

Job summary

Truesec, a leading cybersecurity company in Denmark, seeks an experienced Key Account Manager to grow our Danish portfolio and nurture strong customer relationships. You will win new business and ensure customers are satisfied while driving professional, high-quality solutions.

The role covers customers across Denmark, with a focus on Jutland, and requires fluency in Danish and English, plus experience in cybersecurity sales and CRM tools.

Qualifications

• Extensive cybersecurity industry experience.
• Proven success as a KAM or client-facing role in cybersecurity.
• Strong communication and stakeholder engagement.
• Proactive, results-driven in a fast-paced environment.
• Proficient with CRM tools (Hubspot) and MS Office.
• Fluent in Danish and English.

Responsibilities

• Create new business: identify opportunities to expand the Danish client portfolio.
• Build and retain relationships with customers and stakeholders.
• Understand customer and market needs for cybersecurity solutions.
• Drive growth through upselling and cross-selling.
• Collaborate with internal teams to exceed expectations.
• Monitor customer satisfaction, account performance, and market trends.
• Stay informed on industry trends and competitive developments.

Skills

Cybersecurity experience

Key Account Management experience

Communication skills

Relationship management

Sales orientation

Organizational skills

CRM proficiency (Hubspot)

MS Office proficiency

Danish & English fluency

Tools

Hubspot

Microsoft Office

Job description

About Truesec - A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity - with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 400 employees - and as cybercrime grows, we need to grow. To support that goal, we are now looking for a Key Account Manager who wants to make a difference.

The Role

At Truesec Denmark, we're on the lookout for an experienced Key Account Manager to drive our continued growth by winning new business and nurturing strong relationships with our great customers. As one of the primary points of contact, you will ensure our customers remain satisfied while we drive our business forward with high professionalism. You will cover customers in all of Denmark however the majority of your key accounts will be in Jutland. You will also:

• Create new business: Take the initiative and discover new opportunities to expand our customer portfolio. You will have freedom to set goals and initiatives that makes the Danish team perform even better than today.
• Build & retain relationships: Develop and maintain strong bonds with our customers, ensuring their needs are consistently met.
• Understand customer & market needs: Gain deep insights into our customers’ business goals and cybersecurity requirements in general.
• Drive growth: Identify chances to expand existing partnerships through upselling and cross-selling.
• Collaborate internally: Work closely with our teams to ensure we deliver solutions that exceed customer expectations.
• Monitor and report: Keep an eye on customer satisfaction, account performance, and market trends, and share your insights with the team.
• Stay informed: Keep up with the latest industry trends, emerging threats, and competitive developments to always offer the best advice.

Your Potential Background

To succeed in this role, we believe that you

• Bring extensive experience from the cybersecurity industry.
• Have a proven success as a Key Account Manager or in a similar client-facing role, ideally within the cybersecurity sector.
• Demonstrate exceptional communication and interpersonal skills, fostering strong connections with clients and stakeholders.
• Possess a proactive, results-oriented attitude and thrives in dynamic, fast-paced environments.
• Excel in organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Have a track record of building and maintaining long-term, trusted client relationships.
• Tackles challenges with a solution-driven mindset and remains composed under pressure.
• Are proficient in CRM tools (preferably Hubspot) and skilled in using the Microsoft Office Suite.
• Exhibit business-level fluency in reading, writing, and speaking both Danish and English.

Due to the sensitivity in our assignments, we require Danish or Swedish citizenship or citizenship in an EU country.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!