Join Our Greece Team: Customer Support Agent role for English Speakers

United Talent Acquisition; København; Hybride; DKK 172 000 - 239 000; Plein temps

Avantages offerts par ce poste

Private health insurance

Paid training

Career progression

Remote work option

Résumé du poste

United Talent Acquisition is hiring a Customer Support Agent for the Greece team. The role requires advanced English and involves handling inquiries via phone, email or chat, resolving product and order issues, and collaborating with cross-functional teams. Relocation to Greece is provided, with on-site or remote options available.

Join an international team and support global brands, enjoying a competitive salary and benefits package, with opportunities for training and career progression.

Qualifications

• Fluency in English (C1+).
• Excellent communication and interpersonal skills.
• Customer-centric mindset with strong problem-solving abilities.

Responsabilités

• Act as the first point of contact for customers.
• Handle queries via phone, email, or chat.
• Resolve issues related to products, orders, accounts, or technical concerns.
• Adapt quickly to new tools and processes.
• Work with team leaders and quality teams to improve customer satisfaction.
• Contribute to a positive and inclusive team environment.

Connaissances

English proficiency

Strong communication

Customer-focused

Problem solving

Willing to relocate

Description du poste

Join Our Greece Team: Customer Support Agent role for English Speakers

Copenhagen, Capital Region of Denmark, Denmark

Job Openings Join Our Greece Team: Customer Support Agent role for English Speakers

About the job Join Our Greece Team: Customer Support Agent role for English Speakers

IMPORTANT: Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location: Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)
Language Requirements: Advanced English (C1+)
Contract Type: Full-time
Relocation Support: Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece? Why This Role?
Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

As a Customer Service Representative, you will:

• Act as the first point of contact for customers
• Handle queries via phone, email, or chat
• Resolve issues related to products, orders, accounts, or technical concerns
• Adapt quickly to new tools and processes
• Work collaboratively with team leaders and quality teams to improve customer satisfaction
• Contribute to a positive and inclusive team environment

What Were Looking For:

• Fluency in English (B2 level or higher)
• Strong communication and interpersonal skills
• Customer-focused mindset with good problem-solving abilities
• Willingness to relocate to Greece (relocation support provided)
• For some projects: Technical knowledge or B2B cloud experience
• For specific roles: Minimum age of 21

Whats Offered:

• Full-time employment with competitive salary
• Private health insurance
• Paid training and continuous learning opportunities
• Clear career progression paths
• Remote work option available for certain roles
• Vibrant, multicultural work environment

Please note: Details about the client, project, and exact compensation will be shared during the recruitment process.