Customer Support Specialist Multilingual (Greece)

Cross Border Talents; Aarhus; On-site; DKK 179,000 - 239,000; Full time

Benefits offered by this job

Competitive salary and performance bonuses

Relocation package

Training and career development

International work environment

Job summary

A leading international recruitment firm is looking for a Customer Support Specialist Multilingual to provide customer care for innovative brands while living in Greece. Responsibilities include assisting customers through various channels, providing product troubleshooting, and maintaining high professional standards. Candidates should be fluent in one of the specified languages plus English, possess strong communication and problem-solving skills, and have an EU work permit. This role offers a competitive salary, performance bonuses, and relocation support.

Qualifications

• Fluent in one of the specified languages plus English.
• Mandatory EU work permit (must be authorized to work in the EU).
• Previous customer service experience is a plus.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Assist with orders, deliveries, and product settings.
• Provide troubleshooting support per company guidelines.
• Maintain professionalism and customer satisfaction.
• Collaborate with team members for quality service.

Skills

Fluency in one of the listed languages

Strong communication skills

Problem-solving skills

German

Italian

Japanese

Norwegian

Portuguese

Spanish

Swedish

English

Job description

Overview

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth