Launch Your International Career | Danish Customer Service Role + Relocation Support

FH Collective Academy; København; Hybride; DKK 86 000 - 108 000; Plein temps

Résumé du poste

FH Collective Academy is seeking Danish-speaking Customer Service Specialists to join an international team. Roles include on-site in Athens or remote work within Greece, with a relocation package for EU candidates.

You will deliver empathetic support, moderate content, and develop expertise in tools and workflows, while contributing insights to improve user experience across global teams.

Qualifications

• Danish language required at C1 level or above.
• Strong customer service mindset and empathy.
• Good written and spoken English.
• Excellent communication and collaboration across diverse teams.
• Willingness to relocate to or already based in Greece.

Responsabilités

• Deliver high-quality, empathetic customer support across digital platforms.
• Review content and moderate according to policies and standards.
• Develop expertise in platform tools and workflows.
• Identify trends and provide insights to improve user experience.
• Collaborate effectively within an international team.

Connaissances

Danish-speaking

Customer support

English

Communication

Cultural awareness

Description du poste

Launch Your International Career | Danish Customer Service Role + Relocation Support

Copenhagen, Capital Region of Denmark, Denmark Customer Support_N

Job Openings Launch Your International Career | Danish Customer Service Role + Relocation Support

About the job Launch Your International Career | Danish Customer Service Role + Relocation Support

Are you ready to take your career international and join a global, purpose-driven environment?

We are currently seeking Danish-speaking Customer Service Specialists to join an international team based in Greece, with both on-site and remote (within Greece) options available, supported by a comprehensive relocation package.

This is a unique opportunity to build an international career while contributing to a safer and more seamless digital experience for users worldwide.

Your Role

In this position, you will:

• Deliver high-quality, empathetic support to users across digital platforms
• Review and moderate content in line with internal policies and community standards
• Develop expertise in platform tools, systems, and workflows
• Identify trends and provide insights to improve user experience
• Collaborate effectively within a diverse, international team

Work Model & Conditions

We offer flexible working options depending on project needs and location:

• Work Model: On-site (Athens) or Remote (within Greece)
• Schedule: Monday to Friday (with occasional weekend shifts depending on project)
• Working Hours: Either standard business hours or rotational shifts covering 24/7 operations
• Salary Range: €1,029 – €1,300 gross/month (depending on role, shift structure, and work model & paid over 14 salaries annually)

Additional Information:

• Candidates relocating will be initially based in Athens
• Remote work is available from anywhere within Greece after relocation or for locally based candidates

Relocation Package (EU Candidates)

To support your move, we provide:

• Flight ticket (within the EU)
• 2 weeks of hotel accommodation upon arrival
• Airport pickup service

What We Offer

• Competitive salary and performance-based bonus opportunities
• A structured and supportive international work environment
• Career growth in customer experience, digital operations, and communication
• Exposure to global teams and cross-cultural collaboration
• Long-term development opportunities within a stable organisation

What We're Looking For

• Fluent Danish (C1 level or above)
• Good command of English
• Strong communication and problem-solving skills
• Empathy, adaptability, and cultural awareness
• Previous customer service experience is an advantage
• Willingness to relocate or already based in Greece

Start Your International Career

Whether you are looking to relocate, gain international experience, or work remotely within Greece, this opportunity offers a strong foundation for long-term career growth.