Interim Omnichannel Specialist - Global eCommerce

FashionUnited; København; On-site; DKK 50,000 - 70,000; Full time

Job summary

FashionUnited is seeking a Specialist, Omnichannel on an interim basis to enhance customer experiences across eCommerce and Retail. This role involves executing omnichannel initiatives, coordinating with stakeholders, and continuously improving operational processes.

The ideal candidate will have a Bachelor's degree along with strong analytical and communication skills, effective coordination abilities, and proficiency in collaboration tools. This position covers a 10-12 month maternity leave.

Qualifications

• Bachelor's degree in Business, Marketing, Digital Commerce, or a related field.
• Experience in working with cross-functional stakeholders.
• Solid analytical skills with the ability to interpret data and identify trends.
• Strong coordination and organizational skills.
• Ability to apply structured processes and contribute to improvements.
• Effective communication skills.
• Detail-oriented approach to documentation and operational execution.

Responsibilities

• Execute and manage global omnichannel initiatives.
• Gather business requirements and feedback from stakeholders.
• Coordinate rollout activities for omnichannel features.
• Maintain omnichannel documentation and guidelines.
• Monitor and analyze performance metrics.
• Track operational issues and perform root-cause analysis.
• Coordinate omnichannel readiness planning for key campaigns.
• Identify improvements to processes and tools.
• Conduct research on industry trends and competitor activities.

Skills

Business analysis

Cross-functional collaboration

Data interpretation

Project management

Process improvement

Detail-oriented documentation

Communication

Education

Bachelor's degree in Business, Marketing, or related field

Tools

MS Office

Jira

Asana

Confluence

SharePoint

Job description

FashionUnited is seeking a Specialist, Omnichannel on an interim basis to enhance customer experiences across eCommerce and Retail. This role involves executing omnichannel initiatives, coordinating with stakeholders, and continuously improving operational processes.

The ideal candidate will have a Bachelor's degree along with strong analytical and communication skills, effective coordination abilities, and proficiency in collaboration tools. This position covers a 10-12 month maternity leave.