Incident Manager (CSIRT)

Truesec; København; On-site; DKK 900,000 - 1,200,000; Full time

Job summary

Truesec is seeking an Incident Manager to join its CSIRT, coordinating incident engagements from initial response through containment, investigation, recovery, and post-incident work. You will collaborate with forensic, infrastructure, legal, and customer teams to drive progress and guide clients through the lifecycle.

You bring experience in crisis coordination, advisory interactions with executives, and strong English and Danish skills, enabling trusted relationships with customers and

Qualifications

• Background in cyber security, IT operations, managed services, consulting, or similar.
• Experience leading major incidents, service disruptions, or crisis situations.
• Experience advising senior leadership and executive stakeholders.
• Ability to build trusted relationships with technical and business stakeholders.
• Professional proficiency in English and Danish, both written and spoken.

Responsibilities

• Lead and coordinate cybersecurity incident response engagements.
• Act as a primary point of contact for customers and stakeholders during incidents.
• Coordinate cross-functional teams consisting of technical and business specialists.
• Drive recovery efforts to minimize business disruption and downtime.
• Provide guidance and recommendations throughout the incident lifecycle.
• Support customers in strengthening resilience and preparedness after incidents.
• Contribute to the continuous development of Truesec incident response capabilities.

Skills

Incident management

Crisis coordination

Stakeholder management

English proficiency

Danish proficiency

Executive advisory

Problem solving

Team leadership

Cyber security

Job description

Do you want to be at the forefront of protecting our society against cyber threats? We are looking for an Incident Manager to team up with the most dedicated team of cyber specialists in our Incident Response domain.

About Truesec – A Leading Cybersecurity Company

Since 2005, Truesec has been a native cybersecurity company, driven by one single purpose: Creating safety and sustainability in a digital world by preventing cyber breach and minimizing impact.

Over the years, we’ve earned the trust of organizations worldwide and gained a strong reputation internationally. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity – with capabilities in Predict, Prevent, Protect, Respond, and Recover.

Today, we employ around 440 employees – and as cybercrime grows, we need to grow. To support that goal, we are now looking for an Incident Manager who wants to make a difference in our CSIRT.

CSIRT (Cybersecurity Incident Response Team)

Our Cybersecurity Incident Response Team (CSIRT) manages most of the large cybersecurity incidents in the Nordics. The team consists of dedicated experts in forensics, advanced infrastructure, and incident management, and works tirelessly to solve the most challenging technical situations. Together, we have rescued countless global organizations from cyber attacks and helped them get back to business with minimal impact.

The Role

As a Cyber Incident Manager, you are responsible for coordinating incident engagements from initial response through containment, forensic investigation, recovery, and post-incident activities.

You will work closely with multidisciplinary teams consisting of forensic investigators, recovery specialists, infrastructure experts, legal advisors, and customer stakeholders. At the same time, you will act as a trusted advisor to customer representatives throughout the incident lifecycle.

Your focus will be on driving progress, aligning priorities, coordinating stakeholders, and ensuring that response and recovery activities move forward efficiently. You will gradually be taking on increasing responsibility as you develop your leadership, stakeholder management, customer advisory, and crisis coordination capabilities.

Key Responsibilities

• Lead and coordinate cybersecurity incident response engagements.
• Act as a primary point of contact for customers and stakeholders during incidents.
• Coordinate cross-functional teams consisting of technical and business specialists.
• Drive recovery efforts to minimize business disruption and downtime.
• Provide guidance and recommendations throughout the incident lifecycle.
• Support customers in strengthening resilience and preparedness after incidents.
• Contribute to the continuous development of Truesec incident response capabilities and methodologies.

Your Potential Background

We believe you have a background in cyber security, IT operations, managed services, consulting, technical account management, service delivery, project coordination, or a similar field.

You enjoy collaborating with both technical specialists and business stakeholders, bringing structure to challenging situations and helping teams to prioritize the work toward a common goal.

Required Skills

• Understanding how modern IT environments and services are operated and supported.
• Experience leading major incidents, service disruptions, or crisis situations.
• Experience advising senior leadership and executive stakeholders.
• Ability to build trusted relationships with technical specialists and business stakeholders.
• Strong problem-solving skills and a pragmatic mindset.
• Professional proficiency in English and Danish, both written and spoken.

Meritorious Experience

• Experience within cybersecurity incident response, digital forensics, SOC operations, or managed security services.
• Understanding of compliance, regulatory, legal, and information protection requirements.
• Background in consulting or customer-facing advisory roles.
• Experience with cloud security and hybrid IT environments.
• Knowledge of cyber risk management, business continuity, and resilience.

Due to the sensitivity in our assignments, we require Danish citizenship or citizenship in another EU country. Language skills in English and Danish is required.

Join Our Mission Toward a Safe Digital Future

If you truly want to make a difference and make our world a little bit safer, this is the place for you. At Truesec, you'll get to be at the forefront of fighting cybercrime instead of reading about it in the news. This is your chance to be part of an exciting journey in a leading cybersecurity company - and learn from some of the best in their field.

So, are you ready to team up with the most dedicated team of experts and be part of a meaningful mission? Then we are excited to get to know you!