Implementation Consultant with expertise in social services - Columna Cura

Systematic; Aarhus; On-site; DKK 700,000 - 900,000; Full time

Benefits offered by this job

Home Internet

Health insurance

Company pension

Padel court access

Canteen with healthy dishes

Job summary

Systematic is seeking an Implementation Consultant for Columna Cura to support municipal social services. You will bridge case management practices, providers’ needs and the Cura setup, translating assessments, service catalogs and rates into a functioning solution.

You will also contribute to product development with customer insights and participate in tender responses. You should have deep knowledge of municipal social services, including VUM and catalogues, with strong communication skills

Qualifications

• In-depth knowledge of municipal case management in social services, including VUM and related processes.
• Experience with Columna Cura or similar social services IT solutions is a plus.
• Ability to translate complex service catalogs, rates and workflows into system setup.

Responsibilities

• Advise municipalities on configuring Cura for social services case management.
• Set up service catalogues, rates and citizen co-payments with customers.
• Support collaboration between case workers and providers within Cura.
• Train system admins and super users on Cura configuration.
• Create and maintain functional documentation for Cura configurations.
• Contribute to tender responses for new customers.
• Collaborate with Cura Projects & Services, Product Management and Domain Advisors.

Skills

Social services expertise

Danish & English fluency

Strong communication

Collaborative team player

Job description

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Implementation Consultant with expertise in social services - Columna Cura

Do you know municipal case management in social services inside out - VUM, FFB, service catalogues, rates and citizens' co-payments - and would you like to help municipalities get the most out of their IT support for social services? Then seize this unique opportunity to put your professional insight to use in a company with high ambitions, and help our customers get the greatest value from Columna Cura!

Join a collaborative and ambitious team
As our new Implementation Consultant, you'll work with Columna Cura, our IT solution for the health and social care sector, which supports staff, citizens and relatives throughout the citizen's entire care journey. The solution is already live in 38 Danish municipalities, and we're growing in social services, where case management, service provision and collaboration between authority and provider place specific demands on how the system is configured and used.

You'll join the Cura Projects & Services team, made up of dedicated colleagues - consultants, solution architects, service developers and more.
The team's main responsibility is project and service delivery, and your tasks will include implementation projects, training and professional guidance on configuration.

Play a key role and contribute to Systematic's growth

As our new Implementation Consultant on Columna Cura, you'll play a key role in helping municipalities get off to a strong start with Cura in social services - and continue to get optimal value from the Cura product suite afterwards. You'll bridge the gap between the municipality's case management practices, providers' needs and the system's setup, translating assessments, service catalogues, rates and workflows between authority and provider into a well-functioning Cura setup.

Your insights from customer dialogue also feed into our product and service development.

Your key tasks will include:

• advising municipalities on how to configure Cura to support case management in social services, including VUM (the Adult Needs Assessment Method) and the process from assessment and decision to service delivery
• setting up and maintaining service catalogues (FFB - Denmark's Common Professional Concepts framework - and municipal services), rates and rules for citizens' co-payments in collaboration with the customer
• supporting collaboration between case workers and internal and external providers in Cura, including ordering, follow-up and billing of services
• training system administrators and super users to use and configure Cura
• producing and maintaining functional documentation that helps customers configure Cura to their needs
• taking part in tender responses for new customers
• working closely with your colleagues in Cura Projects & Services, Product Management and Domain Advisors, and feeding valuable customer insights from social services into our product development

You should expect around five travel days a month to customers in Denmark and Norway.

Put your social services expertise to use
Our new colleague knows social services inside out - either as a social worker with hands-on experience in case management or with providers, or as a system administrator or super user of Columna Cura or a similar IT solution for social services. You're a strong communicator who's motivated by helping others and committed to laying the groundwork for customer success and satisfaction.

We expect you to have in-depth knowledge of municipal case management in social services - particularly the VUM method, FFB and service catalogues, services, rates, citizens' co-payments, and collaboration with internal and external providers. Experience with Columna Cura or a similar specialist system for social services is a strong advantage, but the right professional insight matters more to us than the exact system you know.

It would be a huge plus if you also know the provider side of social services - for example residential care, supported housing, and activity and employment services - and understand how orders, goals, documentation and follow-up move between authority and provider. That understanding is exactly what enables you to help a municipality set up Cura so that case workers and providers work as one connected process.

We also imagine that you:

• can translate legislation and case management practice into concrete system setup and clear guidance for users
• enjoy coordinating and collaborating with customers and stakeholders - from case workers and providers to system owners and management
  are proactive and take the initiative
• speak and write Danish and English fluently - Non Danish Speakers need not apply

Please note that you must be able to present a clean criminal record and have lived in a NATO/EU country for the past seven years as we work with security-classified projects. Read more here .

Welcome to Systematic Aarhus
At our Aarhus office, you can look forward to joining our Employees Club, which offers nearly 100 social/professional events a year. Here, you can take advantage of a range of on-site perks from physiotherapist-led massages and an in-house hairdresser to sports clubs, games tables and even our own padel court. Our canteen is a standout feature, serving a daily selection of delicious and healthy dishes. Beyond the office, you will also enjoy benefits like free ARoS +1 access and various shopping discounts.

Never stop developing
Systematic is truly international, proudly Danish and uniquely people-centric. Together, we write intelligent and innovative code to drive progress and improve lives. We develop IT solutions that make a real difference where it matters most - this is why we never stop developing. Here, there is room to be professional and personal. Systematic is not just a place to work but a place to belong.

You can look forward to joining our Employees Club, which offers almost 100 events of both social and professional character a year, so there is plenty to choose from. Our colleagues also highlight our canteen, which serves a variety of delicious and healthy dishes each day. In addition, we offer several employee benefits such as paid Home Internet, health insurance and a company pension scheme. Finally, we are always up for a friendly game of padel at our new padel court in Aarhus!
Start your development here
We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible.