Head of Hardware & Partnerships (Remote-First)

Kanpla; København; Hybrid; DKK 897,000 - 1,345,000; Full time

Benefits offered by this job

Remote-first working

Two company off-sites per year

Job summary

Kanpla is seeking a Head of Hardware and Partnerships to define the hardware strategy and own key partnerships across markets. You will build a scalable function from signed contract to live site, providing a reliable view of demand, stock, cost, and supply risk for global launches.

You will collaborate with Executive, Product, and Engineering teams to test, innovate, and qualify devices and external products, while coordinating with Delivery, Sales, and Finance on forecasting and planning.

Qualifications

• Substantial experience in hardware operations, supply chain, procurement, or partner management, in a leadership capacity.
• Hands-on experience with POS, payments, kiosk, self-service, digital signage or related customer-site hardware.
• Track record of building strategic partnerships and negotiating commercial agreements.
• Practical knowledge of cross-border shipping, customs, duties, and Incoterms across multiple European markets.
• Technical confidence to assess specifications and tie hardware decisions to margins and growth.
• Strong communication, and experience working with executives and building teams.
• Fluent English and based in the EU.

Responsibilities

• Define and own Kanpla’s hardware and partnership strategy with the Executive team.
• Own, develop, and establish all key operational partnerships across markets, including vendors, distributors, installers, and field engineers.
• Set Kanpla’s recommended hardware range with Product and CS, based on customer needs, reliability, performance, and cost.
• Own hardware commercials, including terms, service levels, pricing, and margins.
• Ensure configured equipment reaches every customer site in time for launch, and build scalable processes and teams.
• Forecast demand from the pipeline and set the inventory strategy, balancing launch readiness with working capital.
• Identify supply risks early, including single-source dependencies and end-of-life devices, and qualify alternatives.
• Own shipping compliance for the UK & Ireland, the Nordics, DACH, Benelux, and the US, including new markets.

Skills

Hardware operations

Supply chain

Procurement

Partner management

Cross-border shipping

Kiosk hardware

POS systems

Job description

Kanpla is seeking a Head of Hardware and Partnerships to define the hardware strategy and own key partnerships across markets. You will build a scalable function from signed contract to live site, providing a reliable view of demand, stock, cost, and supply risk for global launches.

You will collaborate with Executive, Product, and Engineering teams to test, innovate, and qualify devices and external products, while coordinating with Delivery, Sales, and Finance on forecasting and planning.