Head of Employee Experience

Formalize; København; On-site; DKK 725,000 - 781,000; Full time

Benefits offered by this job

Pension

Lunch

Health insurance

Social events

Office locations Copenhagen/Aarhus

Job summary

Formalize is seeking a Head of Employee Experience to define the vision and one roadmap for the employee journey across all offices and countries. You will build a scalable, intuitive model coordinating people, systems, processes, IT and offices to run smoothly, freeing your team for high-touch support when it matters.

You will lead about ten people across People Operations, Workplace and Internal IT, owning workplace standards, vendors, and budgets, and opening new offices on time and on budget

Qualifications

• Proven leadership across People Ops, Workplace, and Internal IT.
• Experience scaling international tech companies.
• Strong design sense for scalable, high-touch support.

Responsibilities

• Set vision and roadmap for Employee Experience across the journey.
• Build a scalable model for people, systems, processes, IT and offices.
• Set up a single front door with ticketing and a knowledge base.
• Lead a team of ~10 across People Operations, Workplace and Internal IT.
• Own workplace standards, vendors and budgets; open new offices on budget.
• Collaborate with People Business Partners and Talent Acquisition on onboarding and country launches.

Skills

Leadership

Employee experience

People Operations

Workplace management

Internal IT

Digital tooling

Tools

People systems

Automation

AI

Job description

In this Head of Employee Experience role, you'll be…

• Setting the vision and one roadmap for our Employee Experience across the employee journey, so colleagues experience one Formalize in every office and every new country.
• Building a scalable, intuitive model where people, systems, processes, IT and offices simply work, so day-to-day operations run smoothly on their own, freeing up your team to give personal, high-touch support when it matters most
• Setting up one front door for every question on people, workplace and IT, with one ticketing system and a shared knowledge base, solving most questions through self-serve and the rest first time.
• Leading a team of around ten across People Operations, Workplace and Internal IT with clear ownership, and making your team's time here a real springboard for their HR careers.
• Owning workplace standards, vendors and budgets, and opening new offices on time and on budget from one playbook.
• Working with our People Business Partners and Talent Acquisition on journeys that cross teams, such as onboarding and country launches.

Who is the Employee Experience team?

Employee Experience is the team that treats our colleagues like our best customers. We bring People Operations, Workplace, and Internal IT together under one roof because a great workday relies on all three: a contract and conversations that make sense, an office where we celebrate wins together, and a laptop that works from hour one.

Within People Operations, a back office sets standards, systems and automation, while People Operations Partners in the front office are the daily face for colleagues. Our People Business Partners, focused on managers and leaders, work closely with us.

Our principle is high touch where it matters, effortless everywhere else, with one front door for every question and the ambition that colleagues hardly need us.

What you bring

• Proven leadership experience across the broader employee experience spectrum, combining People Operations with workplace and internal IT, ideally in a scaling international tech company.
• A builder's instinct. Your energy comes from systems, standards and support models that work every day. Events and celebrations matter but aren't the core, so if confetti is what drives you, this probably isn't your role.
• You think in models, linking the structural basis to the human interaction it enables, and you know where high personal-touch adds value and where good design does the job better.
• Strong on digital: people systems, automation and AI are how the team scales, and you're comfortable owning tooling decisions and the budget behind them.
• A strong sense of fairness and consistency, with standards explicit enough to guide people rather than slow them down.
• A hands-on leader who builds teams across disciplines and grows people into bigger roles.
• Clear communication in English, the credibility to partner effectively with our leadership team, and the ability to work from our Copenhagen office (or Aarhus).

What do we offer you?

• A monthly salary ranging from 65,000 to 70,000 DKK.
• Continuous development through a clear and transparent career framework, so you always know what the next step looks like, with biannual growth talks and regular check-ins.
• Thorough pre- and onboarding to set you up for success.
• A culture of ownership, trust and independence, with the support you need.
• An office-first culture in a central location in Copenhagen or Aarhus, with benefits including pension, lunch, health insurance and social events.
• A strong team spirit where we celebrate wins and enjoy time together across offices.
• Our annual Global Summit, where the whole company meets and connects.

Our recruitment process

• 15–30-minute online interview with our Talent Acquisition team
• 30-minute interview with our Hiring Manager
• 30-minute interview with our interim Head of Talent Acquisition
• Completion of Personality Assessment
• In-person team workshop in Aarhus with representatives of People Operations, Workplace and Internal IT, where you work on a real case such as our future onboarding

About Formalize

Formalize is a tech company founded in 2021 with offices in Aarhus, Copenhagen, Milan, Munich and Madrid. Currently, we are a team of +200 people from +30 nationalities operating in multiple European markets and are one of the fastest growing SaaS scale-ups. We thrive on ambition, deliver impact through pragmatism, and embrace passion and honesty. We are celebrating our wins, learning from our mistakes, and growing together as a team.

Our journey began within the whistleblowing compliance sector, highlighted by the award-winning Whistleblower Software by Formalize, laying the foundation of our success story. Now, we have extended our expertise to a larger compliance universe, including data compliance, risk, and privacy. Our Formalize product helps companies to effortlessly navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to regulatory changes, continuously adapting to meet and foresee the evolving needs of our users, ensuring businesses remain compliant and confident in their operations.

Still curious? Read more about us here: About Formalize.