Global Specialist - Adjacent Products & Services

Pandora A/S; København; Hybrid; DKK 420,000 - 540,000; Full time

Job summary

Pandora A/S is seeking a Specialist, Adjacent Products & Services to strengthen our global retail excellence program. You will drive adoption of adjacent product initiatives across markets, coordinating with Product, Procurement, D&T, C&S, Merchandising, VM, and Retail Excellence teams to ensure smooth execution.

The role requires 3–5 years in relevant fields, strong analytical and communication skills, and the ability to manage multiple priorities in a fast-paced retail environment.

Qualifications

• 3–5 years of experience in retail, operations, customer experience, training, project coordination, or similar fields.
• Experience working in cross-functional and/or global environments.
• Solid understanding of retail operations, customer experience, and store execution.
• Experience supporting project rollouts, implementations, or operational initiatives.
• Strong analytical skills with the ability to work with data, feedback, and performance insights.

Responsibilities

• Support the rollout and execution of global adjacent products and service initiatives across clusters and markets.
• Coordinate implementation activities and support store readiness, ensuring alignment on processes, tools, and materials.
• Support market adoption by developing tools, resources, and execution frameworks that enable stores to successfully implement services and adjacent product initiatives.
• Develop and maintain playbooks, SOPs, toolkits, and operational guidelines that support consistent execution globally.
• Collaborate with clusters to adapt global frameworks and materials to local market needs.
• Partner with cross-functional stakeholders including Product, Procurement, D&T, C&S, Merchandising, VM, and Retail Excellence teams.
• Gather, analyse, and translate performance data, adoption metrics, operational insights, and store feedback into actionable recommendations and reporting that support decision-making and continuous improvement.
• Identify operational gaps and recommend improvements to tools, processes, and ways of working.

Skills

Organizational skills

Cross-functional collaboration

Analytical skills

Communication

Project coordination

Job description

Pandora A/S is seeking a Specialist, Adjacent Products & Services to strengthen our global retail excellence program. You will drive adoption of adjacent product initiatives across markets, coordinating with Product, Procurement, D&T, C&S, Merchandising, VM, and Retail Excellence teams to ensure smooth execution.

The role requires 3–5 years in relevant fields, strong analytical and communication skills, and the ability to manage multiple priorities in a fast-paced retail environment.