Global Ocean Freight Operations Specialist

Flexport; København; On-site; DKK 420,000 - 540,000; Full time

Benefits offered by this job

Lunch included

Medical insurance

Equity program

Parental leave

30 vacation days

Employee assistance program

Job summary

Flexport is hiring a Global Operations Associate for Ocean Freight in Denmark/Sweden. You will own end-to-end ocean shipments, coordinate bookings, documentation and follow-up, while delivering a superior client experience using Flexport’s AI-powered tools.

You will work with Danish or Swedish and English, maintain strong processes, and help improve operational efficiency in a fast-paced, regulated environment.

Qualifications

• Completed professional training as a forwarding agent or a relevant BA/BS with logistics experience.
• 2+ years in freight forwarding, logistics or operations, preferably ocean freight.
• Fluent in Danish or Swedish and English, both written and spoken.
• Comfortable with technology, automation and AI-powered solutions.
• Effective time management and prioritization of many tasks.
• Ability to receive and implement feedback.
• Strong written and verbal communication skills.
• Teamwork and relationship-building abilities.
• Compliance-first mindset for regulated industry environments.
• Client service mindset focused on issue resolution.

Responsibilities

• Own end-to-end ocean freight movement (FCL/LCL) into/out of DK and SE, with potential UK scope.
• Bookings, documentation, shipment follow-up, and exception management.
• Coordinate with customers, carriers and logistics partners to ensure execution.
• Deliver first-class client experience through proactive communication and resolution.
• Follow SOPs and identify opportunities to improve processes and efficiency.

Skills

Freight forwarding

Logistics operations

Time management

Communication

Teamwork

Problem solving

English proficiency

Danish/Swedish language

Education

BA/BS degree

Forwarding agent training (preferred)

Job description

Flexport is hiring a Global Operations Associate for Ocean Freight in Denmark/Sweden. You will own end-to-end ocean shipments, coordinate bookings, documentation and follow-up, while delivering a superior client experience using Flexport’s AI-powered tools.

You will work with Danish or Swedish and English, maintain strong processes, and help improve operational efficiency in a fast-paced, regulated environment.