Global Client Manager, Aid & Relief

maersk; Aarhus; On-site; DKK 1,100,000 - 1,560,000; Full time

Benefits offered by this job

Global exposure

Leadership in Aid & Relief strategy

Cross-functional collaboration

International travel opportunities

Competitive compensation

Job summary

A.P. Moller - Maersk is seeking a Global Client Manager for its Aid & Relief business in Denmark. You will own global accounts, build long-term partnerships and coordinate cross-functional teams to deliver resilient supply-chain solutions.

The role requires strategic thinking, strong execution and the ability to influence across geographies. You will shape the value proposition and travel internationally as needed.

Qualifications

• Proven experience in global account management and strategic sales.
• Experience in logistics, supply chain, freight forwarding or related industry.
• Knowledge of Aid & Relief supply chains and donor-funded programmes is a plus.
• Ability to develop senior customer relationships and lead cross-functional teams.
• Fluency in written and spoken English and willingness to travel internationally.

Responsibilities

• Owns global commercial relationship for selected Aid & Relief customers and prospects.
• Lead the development of global account plans and stakeholder strategies.
• Coordinate Maersk's global account teams to deliver growth and profitability.
• Identify, qualify and convert opportunities across end-to-end logistics portfolio.
• Lead tender strategy, contract negotiations and major customer opportunities.
• Drive pipeline management, forecasting and revenue growth for assigned portfolio.
• Collaborate across sales, product, solution design, operations and local client management.
• Translate humanitarian requirements into integrated Ocean, Air, Landside, Warehousing and Customs solutions.

Job description

Global Client Manager, Aid & Relief

A.P. Moller - Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. Through our global network and end-to-end logistics capabilities, we help customers manage complex supply chains and move goods across the world.

We are now recruiting a Global Client Manager for our Aid & Relief business. If you are passionate about global logistics, strategic customer partnerships and creating resilient supply-chain solutions for humanitarian organisations, this opportunity could be for you.

We offer

• You will join a global, diverse and performance-driven organisation where commercial thinking, collaboration and customer value are at the centre of how we work. In this role, you will have significant ownership of a portfolio of strategic Aid & Relief customers and prospects, supported by experienced colleagues across sales, product, solution design and operations.
• An opportunity to play a central role in expanding Maersk's global Aid & Relief business.
• Ownership of strategic customer relationships, account plans and commercial growth priorities.
• Exposure to complex, international supply chains and end-to-end logistics solutions.
• The opportunity to shape Maersk's Aid & Relief customer proposition and go-to-market approach.
• A collaborative environment where you can influence across functions and geographies.
• The position is located in Aarhus or Copenhagen, Denmark.

Key responsibilities

• As Global Client Manager, Aid & Relief, you will be the overall commercial owner and senior relationship lead for selected global customers and strategic prospects. You will build long-term partnerships, develop new business and coordinate Maersk's global account teams to deliver sustainable and profitable growth.
• Serve as global commercial owner for a portfolio of strategic Aid & Relief customers and prospects, with accountability for growth, profitability, customer satisfaction and retention.
• Develop and execute global account plans, stakeholder strategies and qualified opportunity pipelines aligned with customer priorities and Maersk's Aid & Relief ambitions.
• Build trusted relationships with senior stakeholders across procurement, logistics, supply chain, programme management and leadership.
• Identify, qualify and convert new opportunities across Maersk's end-to-end logistics portfolio through structured business development and consultative selling.
• Lead the commercial strategy for global tenders, contract negotiations and major customer opportunities, ensuring solutions are competitive, executable and commercially sustainable.
• Coordinate global account teams across sales, product, solution design, operations and local client management to ensure consistent engagement and execution.
• Translate complex humanitarian logistics requirements into integrated solutions across Ocean, Air, Landside, Warehousing, Customs, Project Logistics and Supply Chain Management.
• Drive implementation and account governance, including contract compliance, strategic business reviews, continuous improvement and escalation management.
• Manage commercial performance through disciplined pipeline management, forecasting, revenue growth and profit-margin optimisation.
• Contribute customer and market insights to Maersk's global Aid & Relief strategy, value proposition and commercial capability development.

Who we are looking for

Our ideal candidate is commercially driven, customer-focused and comfortable taking ownership in a complex global environment. You combine strategic thinking with strong execution and can mobilise colleagues across a matrix organisation without relying on formal authority. You are structured, collaborative and calm under pressure, with a genuine interest in supporting humanitarian supply chains.

The strong candidate has:

• Proven experience in global account management, key client management, strategic sales or business development.
• Relevant experience from logistics, supply chain, freight forwarding, shipping or a related industry.
• Knowledge of Aid & Relief supply chains, humanitarian organisations, donor-funded programmes or public procurement is an advantage.
• Demonstrated ability to develop senior customer relationships and convert customer needs into measurable commercial value.
• Experience leading complex tenders, commercial negotiations and multi-country customer engagements.
• Strong commercial and financial acumen, including revenue, profitability, pricing and contractual considerations.
• Solid understanding of logistics products, international trade, cross-trade movements and Incoterms.
• Excellent stakeholder-management, communication, presentation and relationship-building skills.
• Ability to lead cross-functional teams and influence across organisational and geographical boundaries.
• Fluency in written and spoken English and willingness to travel internationally when required.

About the professional level

This is an individual-contributor role with emphasis