Global Agency Manager: Ship Ops & Port Coordination

TORM A/S; Gentofte Kommune; On-site; DKK 900,000 - 1,300,000; Full time

Benefits offered by this job

Bonus scheme

Pension

Flexible work hours

CSR programs

Job summary

TORM A/S is seeking an Agency Manager to lead the husbandry agency activities across our global network, collaborating with vessels, port agents, and internal teams from Copenhagen to Mumbai, Houston, and Manila.

You will drive efficient service delivery, cost optimization, and compliance across CTM, DAs, and regulatory programs, while maintaining strong cross-functional partnerships and a 24/7 operational mindset to support our fleet.

Qualifications

• At least five years of experience from shipowners or ship managers agency teams.
• Team-player with a positive mindset.
• Resolution-driven with multiple stakeholders and deadlines.
• Detail-oriented and able to work under pressure.
• Experience with IT systems, including advanced Excel skills.
• Fluency in English, written and spoken.

Responsibilities

• Identify, validate, and plan vessel husbandry requirements.
• Act as liaison between vessels, internal stakeholders, and external agents.
• Coordinate and supervise husbandry agents for timely service delivery.
• Implement cost-optimization through advanced planning and consolidation of services.
• Manage CTM arrangements, OPA nominations, and port-call coordination.
• Obtain, update, and audit Disbursement Accounts (DAs).
• Monitor agent performance and collect cross-department feedback.
• Ensure compliance with international regulations and Trading Restrictions.

Skills

Agency management

Vessel husbandry coordination

Stakeholder management

Excel

English fluency

Tools

Excel

Job description

TORM A/S is seeking an Agency Manager to lead the husbandry agency activities across our global network, collaborating with vessels, port agents, and internal teams from Copenhagen to Mumbai, Houston, and Manila.

You will drive efficient service delivery, cost optimization, and compliance across CTM, DAs, and regulatory programs, while maintaining strong cross-functional partnerships and a 24/7 operational mindset to support our fleet.