German Account Manager

Sugarcoat®; København; Hybrid; DKK 420,000 - 540,000; Full time

Job summary

Sugarcoat® is expanding its presence in Germany and seeks an Account Manager to grow relationships with clients while collaborating with our Denmark and Sweden teams. The role blends inbound support, outbound prospecting, and project coordination, backed by a strong emphasis on product design sensibilities and sustainability.

You will work from our Copenhagen office with flexible work-from-home options as needed, joining a fast-growing startup that values energy, curiosity, and a collaborative

Qualifications

• Interest and/or 2-4 years of experience in sales or customer service.
• Structured and love to juggle multiple clients’ projects simultaneously.
• Gets energy from helping and building relations with our clients.
• Care about the environment.
• Have a good sense of designs and products.
• Fluent in German and English.
• Brings a high positive energy to work.
• Wants to build an amazing team and great culture.

Responsibilities

• Build a portfolio of long-term relations.
• Serve and help inbound leads.
• Help clients with designs, quotes and project-related activities.
• Build new outbound pipeline.
• Optimize sales pipeline and conversion rates.
• Improve sales and operational processes A-Z together with the team.

Skills

Account management

Sales

Customer service

German language

English language

Relationship building

Job description

Sugarcoat® is a fast-growing, profitable startup based in Copenhagen. We firmly believe that the company merchandise industry is pretty broken. Almost every organization on earth brands on stuff, making it a massive industry. However, the majority of these products are cheap, pretty unusable and produced to be thrown away. We're on a mission to redefine merchandise for the better, committed to crafting high-quality, sustainable goods that people actually want to use.

We're founded and backed by Rainmaking Venture Studio, why you'll join a team of experienced entrepreneurs from various tech companies.

What you'll do

We are growing fast and experiencing great demand from the German market. Therefore, we are looking for an account manager who can help us grow our presence in Germany. In this role, you'll join our existing team of account managers across Denmark, Sweden and, specifically, our 2 German account managers, Emily & Sarah.

As an account manager, you'll:

• Build a portfolio of long-term relations
• Serve and help inbound leads
• Help clients with designs, quotes and project-related activities
• Build new outbound pipeline
• Optimize sales pipeline and conversion rates
• Improve sales and operational processes A-Z together with the team

What we're looking for

We are looking for a colleague with high energy, great willingness to learn, interest/experience in sales and a good sense for products and brands:

• Interest and/or 2-4 years of experience in sales or customer service
• Structured and love to juggle multiple clients’ projects simultaneously
• Gets energy from helping and building relations with our clients
• Care about the environment
• Have a good sense of designs and products
• Fluent in German and English
• Brings a high positive energy to work
• Wants to build an amazing team and great culture

This role will offer you

A learning journey within sales. You’ll be working hands‑on and in close collaboration with the co‑founders. You’ll join a vibrant work environment with a flat hierarchy, which gives you a great opportunity to influence the environment, the business, and the decisions we make. Last but not least, this is an opportunity to increase your responsibility as we grow, taking greater ownership of accounts and the sales team.

We enjoy spending time together and would also like you to work from our office in Copenhagen K. However, you are, of course, welcome to work from home whenever needed.

If you want to join our journey, we look forward to reading your application. We’ll be conducting interviews on an ongoing basis and will hire when we find the right candidate.