Fulfilment Ops Team Lead: Outbound to Inbound Logistics

IKEA; Odense; On-site; DKK 420,000 - 540,000; Full time

Job summary

IKEA Odense is seeking a dedicated Fulfilment Operations Team Leader for a fixed-term role. You will manage the Outbound team initially and transition to the Inbound team, overseeing both flows and optimising processes to deliver strong results.

The role requires 1–2 years of leadership experience, Danish and English fluency, and a focus on people development. Working hours are variable with early start times and a 37-hour week.

Qualifications

• 1–2 years of leadership experience, focusing on people and team management.
• Fluent in Danish and English, written and spoken.
• Well organised with ability to handle a busy, changing environment.
• Motivated by developing people and achieving results through the team.
• Analytical, solution-oriented approach to operations and processes.

Responsibilities

• Lead, develop and motivate a team of approximately 20 employees.
• Ensure efficient daily operations and stable flow of outbound orders and inbound goods.
• Optimise workflows, productivity, quality and costs.
• Plan and coordinate resources to achieve targets.
• Foster a culture of continuous improvement, accountability and collaboration.
• Monitor KPIs, customer satisfaction and operational performance.
• Support employee well-being, sickness absence and retention.
• Comply with IKEA safety rules and procedures.

Skills

Leadership

Danish & English fluency

Job description

IKEA Odense is seeking a dedicated Fulfilment Operations Team Leader for a fixed-term role. You will manage the Outbound team initially and transition to the Inbound team, overseeing both flows and optimising processes to deliver strong results.

The role requires 1–2 years of leadership experience, Danish and English fluency, and a focus on people development. Working hours are variable with early start times and a 37-hour week.