Front Desk Concierge

SafeHarbor Logistics; Vejle; On-site; DKK 64,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Accommodation provided by the company

Free visa sponsorship

Complimentary ticket to travel to Vejl

Job summary

SafeHarbor Logistics is seeking a Front Desk Concierge for our luxury hotel in Vejle. You will welcome guests, assist with their needs, and maintain a professional and courteous demeanor at all times.

Key responsibilities include greeting guests, handling requests and inquiries, making reservations for local attractions, coordinating with hotel departments, and assisting with check-in and check-out. Accommodation and visa sponsorship are provided.

Qualifications

• Experience in customer service preferred.
• Excellent verbal English; other languages a plus.
• Ability to stay calm under pressure.

Responsibilities

• Greet guests upon arrival and provide information about the hotel and its amenities.
• Handle guest requests, complaints and inquiries in a timely and efficient manner.
• Make reservations for guests at restaurants, theaters or other local attractions.
• Coordinate with other hotel departments to ensure smooth operations during guest stays.
• Maintain up-to-date knowledge of local events, transportation options and tourist attractions.
• Assist with check-in and check-out procedures including processing payments and issuing room keys.
• Keep the front desk area clean and organized at all times.
• Provide concierge services such as booking spa appointments, arranging transportation or making dinner reservations for guests.

Skills

Customer service

English communication

Multilingual

Job description

As a Front Desk Concierge you will be responsible for providing exceptional customer service to all guests and residents of our luxury hotel in Vejle Your main duty will be to welcome and assist guests with their needs while maintaining a professional and courteous demeanor at all times

Key Responsibilities

• Greet guests upon arrival and provide them with information about the hotel and its amenities
• Handle guest requests complaints and inquiries in a timely and efficient manner
• Make reservations for guests at restaurants theaters or other local attractions
• Coordinate with other hotel departments to ensure smooth operations during guest stays
• Maintain up-to-date knowledge of local events transportation options and tourist attractions
• Assist with check-in and check-out procedures including processing payments and issuing room keys
• Keep the front desk area clean and organized at all times
• Provide concierge services such as booking spa appointments arranging transportation or making dinner reservations for guests

Requirements

• Previous experience in a customer service role is preferred
• Excellent verbal communication skills in English other languages are a plus
• Strong problem-solving abilities and the ability to remain calm under pressure
• Proven ability to provide exceptional customer service in a fast-paced environment
• Willingness to work flexible hours including weekends and holidays if needed

Benefits

• Competitive salary of 1000$ per month
• Accommodation provided by the company
• Free visa sponsorship
• Complimentary ticket to travel to Vejle

If you are passionate about providing top-notch customer service and have a friendly personality then we would love to hear from you Join our team as a Front Desk Concierge in beautiful Vejle