Entry-Level Concierge in Kolding

SkyPoint; Kolding; On-site; DKK 105,000 - 126,000; Full time

Benefits offered by this job

On-site accommodation provided

Visa assistance

Growth opportunities

Job summary

SkyPoint in Kolding is seeking an entry-level concierge to deliver welcoming, professional guest service and support residents. You will greet guests, assist with reservations, check-ins/outs, and share local information while keeping lobby areas tidy and inviting.

The role focuses on developing customer service skills, with opportunities for growth, and requires flexibility for evenings, weekends, and holidays in a hospitality setting.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred but not required.
• Excellent communication skills in English, other languages are a plus
• Strong problem-solving skills with the ability to handle difficult situations calmly
• Friendly attitude with a passion for providing exceptional customer service
• Ability to multitask and prioritize tasks effectively
• Must be able to work flexible hours including evenings, weekends and holidays

Responsibilities

• Greet and assist guests in a friendly and professional manner
• Handle reservation requests, check-ins and check-outs
• Provide information about local attractions, dining options and transportation
• Maintain cleanliness and organization of the lobby and common areas
• Monitor guest requests for housekeeping or maintenance services
• Handle cash transactions accurately and efficiently
• Adhere to company policies and procedures at all times
• Collaborate with other team members to ensure excellent customer service is provided at all times

Skills

Customer service

Communication skills

Multitasking

Problem solving

Education

High school diploma / equivalent

Job description

As an entry-level concierge in Kolding you will be responsible for providing exceptional customer service to guests and residents Your main duties will include greeting and assisting guests handling reservations and inquiries and maintaining the appearance of the lobby and common areas This is a great opportunity for someone who is looking to start their career in the hospitality industry

Responsibilities

• Greet and assist guests in a friendly and professional manner
• Handle reservation requests, check-ins and check-outs
• Provide information about local attractions, dining options and transportation
• Maintain cleanliness and organization of the lobby and common areas
• Monitor guest requests for housekeeping or maintenance services
• Handle cash transactions accurately and efficiently
• Adhere to company policies and procedures at all times
• Collaborate with other team members to ensure excellent customer service is provided at all times

Requirements

• High school diploma or equivalent required
• Previous customer service experience preferred but not required
• Excellent communication skills in English, other languages are a plus
• Strong problem-solving skills with the ability to handle difficult situations calmly
• Friendly attitude with a passion for providing exceptional customer service
• Ability to multitask and prioritize tasks effectively
• Must be able to work flexible hours including evenings, weekends and holidays

Benefits

• Salary starting at $1600 per month
• On-site accommodation provided
• Assistance with obtaining work visa
• Opportunities for growth within the company

We welcome candidates of all backgrounds including recent graduates looking to start their careers