E-commerce Specialist

Flying Tiger Copenhagen; København; Hybrid; DKK 550,000 - 750,000; Full time

Benefits offered by this job

Private health insurance (including DP

Flexible working including from home

Job summary

Flying Tiger Copenhagen is seeking an E-commerce Specialist to own Shopify setup, optimize connected tools, and ensure a smooth end-to-end customer journey. You will work with our team to keep the ecommerce platform stable, configure integrations, and support new projects with UX input.

You will collaborate with developers, data analysts and stakeholders to run A/B tests, analyse results, and translate insights into actionable improvements across the e-commerce ecosystem.

Qualifications

• Experience in e-commerce or digital commerce roles.
• Hands-on Shopify experience including its app ecosystem.
• Experience with connected e-commerce tools (PIM, ERP/OMS, search or marketing).
• Experience planning, running and analysing A/B tests.

Responsibilities

• Manage day-to-day setup, configuration and maintenance of Shopify and connected tools and apps.
• Provide first-line system support to the e-commerce team and wider business.
• Monitor data flows and integrations between systems and follow up on errors.
• Test and validate new features and releases (UAT) to ensure they work as intended.
• Support new projects with UX input, including user flows, wireframes and prototypes.
• Plan, run and analyse A/B tests and present findings.

Skills

E-commerce experience

Shopify

GA4 analytics

A/B testing

UX principles

Stakeholder communication

Agile/Jira

Tools

Shopify

PIM

ERP/OMS

Jira

Figma

Job description

Connect people, technology, and e-commerce to create seamless digital experiences. From optimising our Shopify ecosystem to testing new ideas and turning insights into action, you will help shape a smarter, smoother, and more engaging customer journey.

As our E-commerce Specialist, you will be the go-to person for system support in the organization and keep our e-commerce platform and connected tools stable, well configured and easy for the team to use. In this role, you will connect systems, processes and teams so the end-to-end customer journey works seamlessly.

You will report to Head of Digital User Experience and will become part of an international environment at our HQ in Christianshavn, Copenhagen.

This is the job

• Manage day-to-day setup, configuration and maintenance of Shopify and connected tools and apps.
• Provide first-line system support to the e-commerce team and wider business.
• Monitor data flows and integrations between systems, following up on errors that affect products, orders or the customer experience.
• Test and validate new features and releases (UAT) to make sure they work as intended and meet user needs.
• Support new projects with UX input, including user flows, wireframes and prototypes.
• Plan, run and analyse A/B tests, and present results and recommendations to the team.
• Ensure the site stays accessible and inclusive, and that testing and data handling follow privacy and consent requirements.

This is you

• Experience in e-commerce, digital commerce or a similar digital role.
• Hands-on experience with Shopify or a comparable e-commerce platform, including its app ecosystem.
• Experience working across connected e-commerce tools, such as PIM, ERP/OMS, search or marketing tools.
• Practical experience planning, running and analysing A/B tests.
• Comfortable with web analytics (e.g. GA4) and turning data into actionable insights.
• Experience working with developers, including writing requirements and testing new functionality; familiarity with agile ways of working and tools such as Jira is a plus.
• Good understanding of UX principles and usability, and able to create user flows and wireframes in Figma or similar.
• Knowledge of GDPR and best practices for user data, consent and testing.
• Good stakeholder skills, with the ability to explain technical topics to non-technical colleagues.

Flying Tiger Copenhagen offers

• A fantastic central Copenhagen location.
• Private health insurance (including children).
• Flexible working, including the option to work from home.
• A fun, social, and dynamic culture.
• Events, Friday bars, staff clubs, and more.
• An international workplace rooted in Scandinavian values.
• Daily restaurant-quality food.

…and much more.

Did you know?

We take climate action seriously and work continuously to reduce our carbon footprint. This includes shifting from plastic to renewable materials and ensuring our stores run on renewable energy. Our efforts are validated by external experts through the Science Based Targets initiative. Learn more about our sustainability work here: https://flyingtiger.com/en-de/pages/sustainability